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[Bug 1508092] [NEW] no sound from speakers, only headphones

 

Public bug reported:

Sound comes out of the headphones when I insert the jack, but does NOT
come out of the speakers when I unplug it. This includes sound from any
source, including aplay.

This is a newly installed Lubuntu daily build (Lubuntu 15.10 "Wily
Werewolf" - Alpha i386 20151017.1). If I go back to running from the
Live USB install media, the sound works fine from the speakers OR the
headphones, as expected.

As suggested by https://help.ubuntu.com/community/SoundTroubleshootingProcedure I have tried:
* killing and reloading pulseaudio and alsa-mixer 
* purging (.config/) .pulse/ then killing/reloading and rebooting
* installing and reinstalling pavucontrol linux-sound-base alsa-base alsa-utils libasound2

In the installed version I notice that in Volume Control (pavucontrol)
the output switches automatically between headphones and speaker when
the jack is plugged and unplugged - as one would expect - and in
alsamixer I can see the inactive device being muted automatically.
However the speaker never issues any sound :(  On the contrary in the
live usb I notice that alsamixer leaves both outputs active (unmuted)
and simply relies on the microswitch in the headphone jack to control
whether the speaker can be heard or not.

For reference I past the output of the FAILING test case's alsa-info.sh
below and attach the output of the WORKING test case's alsa-info.sh

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic i686
ApportVersion: 2.19.1-0ubuntu2
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC0D0c:   elda       1480 F...m pulseaudio
 /dev/snd/pcmC0D0p:   elda       1480 F...m pulseaudio
 /dev/snd/controlC0:  elda       1480 F.... pulseaudio
CurrentDesktop: LXDE
Date: Tue Oct 20 16:36:58 2015
InstallationDate: Installed on 2015-10-19 (0 days ago)
InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Alpha i386 (20151017.1)
JournalErrors:
 No journal files were found.
 -- No entries --
PackageArchitecture: all
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/06/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1015PE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd05/06/2011:svnASUSTeKComputerINC.:pn1011PX:pvrx.x:rvnASUSTeKComputerINC.:rn1015PE:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
dmi.product.name: 1011PX
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 wily

** Attachment added: "This is the alsa-info.sh output from the WORKING Live USB test case"
   https://bugs.launchpad.net/bugs/1508092/+attachment/4501128/+files/WORKING.alsa-info.txt.l8yJETyU2b

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https://bugs.launchpad.net/bugs/1508092

Title:
  no sound from speakers, only headphones

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Sound comes out of the headphones when I insert the jack, but does NOT
  come out of the speakers when I unplug it. This includes sound from
  any source, including aplay.

  This is a newly installed Lubuntu daily build (Lubuntu 15.10 "Wily
  Werewolf" - Alpha i386 20151017.1). If I go back to running from the
  Live USB install media, the sound works fine from the speakers OR the
  headphones, as expected.

  As suggested by https://help.ubuntu.com/community/SoundTroubleshootingProcedure I have tried:
  * killing and reloading pulseaudio and alsa-mixer 
  * purging (.config/) .pulse/ then killing/reloading and rebooting
  * installing and reinstalling pavucontrol linux-sound-base alsa-base alsa-utils libasound2

  In the installed version I notice that in Volume Control (pavucontrol)
  the output switches automatically between headphones and speaker when
  the jack is plugged and unplugged - as one would expect - and in
  alsamixer I can see the inactive device being muted automatically.
  However the speaker never issues any sound :(  On the contrary in the
  live usb I notice that alsamixer leaves both outputs active (unmuted)
  and simply relies on the microswitch in the headphone jack to control
  whether the speaker can be heard or not.

  For reference I past the output of the FAILING test case's alsa-
  info.sh below and attach the output of the WORKING test case's alsa-
  info.sh

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic i686
  ApportVersion: 2.19.1-0ubuntu2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   elda       1480 F...m pulseaudio
   /dev/snd/pcmC0D0p:   elda       1480 F...m pulseaudio
   /dev/snd/controlC0:  elda       1480 F.... pulseaudio
  CurrentDesktop: LXDE
  Date: Tue Oct 20 16:36:58 2015
  InstallationDate: Installed on 2015-10-19 (0 days ago)
  InstallationMedia: Lubuntu 15.10 "Wily Werewolf" - Alpha i386 (20151017.1)
  JournalErrors:
   No journal files were found.
   -- No entries --
  PackageArchitecture: all
  SourcePackage: alsa-driver
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/06/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1301
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1015PE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd05/06/2011:svnASUSTeKComputerINC.:pn1011PX:pvrx.x:rvnASUSTeKComputerINC.:rn1015PE:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1011PX
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

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