desktop-packages team mailing list archive

[Phil Norisez <1467498@xxxxxxxxxxxxxxxxxx>]

I see that this bug is listed as "affects 1 person."  I'd like to point
out the history of the problem  goes clear back to 2005 and request that
it be given more attention.  The following results can be had by
searching Questions for "evolution ping".   So, there are at least 8
other users that have the problem, but others have also added their
notations at various times.

Answered 	6709 	Can I switch off evolution imap server ping? 	2007-05-16 	Stephan Elsner 	— 	Answered
Answered 	1858 	Need to ping server before send or receiving using POP3 	2006-09-22 	rjhutt 	— 	Answered
Solved 	268423 	evolution imap with comcast 	2015-06-22 	Phil Norisez 	— 	Solved
Answered 	118 	Timout error in evolution 	2005-11-11 	Philip Graetz 	— 	Answered
Solved 	83263 	Evolution with 1and1.com 	2009-09-19 	richnvel 	— 	Solved
Solved 	3965 	Send/Receive grayed out in evolution 2.9.92 	2007-03-01 	|Fred Krogh 	— 	Solved
Solved 	233857 	connection timing out 	2013-08-11 	David Danforth 	— 	Solved
Solved 	68498 	Error while Fetching Mail. (Evolution, Jaunty) 	2009-04-24 	Larry Vogler 	— 	Solved
Solved 	120667 	Noob ?: Evolution "Login Failure" when attempting Send/Receive 	2010-08-11 	Popeye.Tom 	— 	Solved

This problem makes evolution undesirable, since email fetching is
suspended while it determines that the ping is not working.  From the
variety of different mailservers on which this has been reported, I
conclude that this is a bug in Ubuntu's version of evolution.  Please
address this!

** Summary changed:

- evolution imap with comcast gets ping error
+ evolution imap with various mail servers gets ping error

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https://bugs.launchpad.net/bugs/1467498

Title:
  evolution imap with various mail servers gets ping error

Status in evolution package in Ubuntu:
  New

Bug description:
  Comcast/Xfinity is pushing us to go to IMAP instead of POP, so trying
  to do this.  Setting up an evolution IMAP account to imap.comcast.net
  is all that is needed to reproduce this.  Keep getting a message from
  evolution about imap.comcast.net disconnecting on a ping.  Want to
  know if this indicates a real problem or is just an artifact of
  incompatibility between ubuntu evolution and comcast/xfinity, and CAN
  BE IGNORED.

  Error reads as follows: "Error while Pinging IMAP server
  imap.comcast.net.    Server unexpectedly disconnected.  Connection
  timed out."

  Evolution info:  3.2.3

  Ubuntu info:   12.04 (precise)  kernel info: 3.13.0-55-generic

  I am reporting this as a bug because Ubuntu Software Center says:
  "Canonical provides critical updates for Evolution Mail and Calendar
  until April 2017."

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