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Message #145169
[Bug 1509792] [NEW] only function keys but not the regular keys working, acer aspire U5 620
Public bug reported:
After installing Ubuntu on a new Acer aspire u5 620 I found that the
wireless keyboard is not working properly (Keyboard: Acer KBRF96211).
The mouse works just fine and I can use the arrow keys in the grub menu
(so I am sure the usb plug is working). Moreover, I just realized, that
while pressing Fn the function keys are working but not the regular keys
(either with or without pressing the function key)?! I have tried it
with 14.10 15.04 and 15.10.
I disabled the touchscreen in the file 10-evdev.conf to make sure it
does not interfere with the wireless keyboard but nothing changed. When
I plug in a regular usb-keyboard it is recognized immediately and works
fine.
Did anyone experience this before?
Can you think of a workaround to "establish contact" to the other keys
on the keyboard? Or do you see a chance to obtain or adapt specific
drivers? I really like Ubuntu and want to keep using it, any help would
be appreciated
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Oct 25 12:40:27 2015
DistUpgraded: 2015-10-25 08:41:39,601 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.248+bdcom, 3.19.0-31-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 4.2.0-16-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0859]
Subsystem: Acer Incorporated [ALI] Device [1025:0859]
InstallationDate: Installed on 2014-10-27 (363 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Aspire U5-620
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=4b1b5f51-933c-44bc-a59b-9cd27b3a6af5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to wily on 2015-10-25 (0 days ago)
dmi.bios.date: 03/28/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P11-A1
dmi.board.name: Aspire U5-620
dmi.board.vendor: Acer
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 13
dmi.chassis.vendor: Acer
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd03/28/2014:svnAcer:pnAspireU5-620:pvr:rvnAcer:rnAspireU5-620:rvr:cvnAcer:ct13:cvrToBeFilledByO.E.M.:
dmi.product.name: Aspire U5-620
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sun Oct 25 12:17:19 2015
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 61745
vendor ACR
xserver.version: 2:1.17.2-1ubuntu9
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 ubuntu wily
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1509792
Title:
only function keys but not the regular keys working, acer aspire U5
620
Status in xorg package in Ubuntu:
New
Bug description:
After installing Ubuntu on a new Acer aspire u5 620 I found that the
wireless keyboard is not working properly (Keyboard: Acer KBRF96211).
The mouse works just fine and I can use the arrow keys in the grub
menu (so I am sure the usb plug is working). Moreover, I just
realized, that while pressing Fn the function keys are working but not
the regular keys (either with or without pressing the function key)?!
I have tried it with 14.10 15.04 and 15.10.
I disabled the touchscreen in the file 10-evdev.conf to make sure it
does not interfere with the wireless keyboard but nothing changed.
When I plug in a regular usb-keyboard it is recognized immediately and
works fine.
Did anyone experience this before?
Can you think of a workaround to "establish contact" to the other keys
on the keyboard? Or do you see a chance to obtain or adapt specific
drivers? I really like Ubuntu and want to keep using it, any help
would be appreciated
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
NonfreeKernelModules: wl
.tmp.unity.support.test.0:
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Oct 25 12:40:27 2015
DistUpgraded: 2015-10-25 08:41:39,601 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 6.30.223.248+bdcom, 3.19.0-31-generic, x86_64: installed
bcmwl, 6.30.223.248+bdcom, 4.2.0-16-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0859]
Subsystem: Acer Incorporated [ALI] Device [1025:0859]
InstallationDate: Installed on 2014-10-27 (363 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Aspire U5-620
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=4b1b5f51-933c-44bc-a59b-9cd27b3a6af5 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to wily on 2015-10-25 (0 days ago)
dmi.bios.date: 03/28/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P11-A1
dmi.board.name: Aspire U5-620
dmi.board.vendor: Acer
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 13
dmi.chassis.vendor: Acer
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP11-A1:bd03/28/2014:svnAcer:pnAspireU5-620:pvr:rvnAcer:rnAspireU5-620:rvr:cvnAcer:ct13:cvrToBeFilledByO.E.M.:
dmi.product.name: Aspire U5-620
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Sun Oct 25 12:17:19 2015
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 61745
vendor ACR
xserver.version: 2:1.17.2-1ubuntu9
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