desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Martin Vysny, thank you for reporting this and helping make Ubuntu
better.

As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5405133&swLangOid=8&swEnvOid=4060
an update to your computer's buggy and outdated BIOS is available
(1.33). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.33

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1509355

Title:
  xorg crashes because of intel gpu driver

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Suddenly and without any warning the screen became blank and lightdm
  rebooted. I have found these interesting lines in dmesg:

  [14137.598202] [drm:intel_set_pch_fifo_underrun_reporting [i915]] *ERROR* uncleared pch fifo underrun on pch transcoder A
  [14137.598222] [drm:intel_pch_fifo_underrun_irq_handler [i915]] *ERROR* PCH transcoder A FIFO underrun
  [14137.608538] [drm:intel_set_cpu_fifo_underrun_reporting [i915]] *ERROR* uncleared fifo underrun on pipe B
  [14137.608552] [drm:intel_cpu_fifo_underrun_irq_handler [i915]] *ERROR* CPU pipe B FIFO underrun
  [14245.095875] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe A (start=601133 end=601134)
  [14697.328451] hrtimer: interrupt took 381228 ns
  [14744.724686] [drm:intel_pipe_update_end [i915]] *ERROR* Atomic update failure on pipe B (start=36973 end=36974)
  [17123.949459] usb 1-2: USB disconnect, device number 9
  [17794.824728] [drm:intel_dp_start_link_train [i915]] *ERROR* failed to enable link training
  [17794.830525] [drm:intel_dp_complete_link_train [i915]] *ERROR* failed to start channel equalization

  This *may* be related to screen switching (undocking/docking of the
  notebook with an external monitor attached), but I am not sure at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  NonfreeKernelModules: wl
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Oct 23 15:03:40 2015
  DistUpgraded: 2015-10-23 09:58:52,432 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   bcmwl, 6.30.223.248+bdcom, 3.19.0-31-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 4.2.0-16-generic, x86_64: installed
   virtualbox, 5.0.4, 3.19.0-31-generic, x86_64: installed
   virtualbox, 5.0.4, 4.2.0-16-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:1993]
  InstallationDate: Installed on 2015-04-02 (203 days ago)
  InstallationMedia: Ubuntu-Server 14.10 "Utopic Unicorn" - Release amd64 (20141022.2)
  MachineType: Hewlett-Packard HP ProBook 640 G1
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-16-generic root=/dev/mapper/vg--root-lv--root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to wily on 2015-10-23 (0 days ago)
  dmi.bios.date: 09/03/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L77 Ver. 01.21
  dmi.board.name: 1993
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 16.39
  dmi.chassis.asset.tag: 5CG4454VRQ
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL77Ver.01.21:bd09/03/2014:svnHewlett-Packard:pnHPProBook640G1:pvrA3009DD10303:rvnHewlett-Packard:rn1993:rvrKBCVersion16.39:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 640 G1
  dmi.product.version: A3009DD10303
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Fri Oct 23 14:55:44 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4669 
   vendor                                     AUO
  xserver.version: 2:1.17.2-1ubuntu9

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