← Back to team overview

desktop-packages team mailing list archive

[Bug 1509585] Re: system hang

 

Yuan Song, thank you for reporting this and helping make Ubuntu better.
However, your crash report is manually attached.

First, please update your buggy and outdated BIOS to the latest available from the vendor (2.22):
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x61

If this is still reproducible, then please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. Execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

If you do open this report, please feel free to subscribe me to it.

However, I'm closing this report since the process outlined above will
deal with this issue more efficiently. Also, please do not attach your
crash report manually to this report and reopen it. Thank you for your
understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags added: bios-outdated-2.22

** Changed in: xorg (Ubuntu)
       Status: New => Invalid

** Attachment removed: "_opt_google_chrome_chrome.1000.crash"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1509585/+attachment/4503631/+files/_opt_google_chrome_chrome.1000.crash

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1509585

Title:
  system hang

Status in xorg package in Ubuntu:
  Invalid

Bug description:
  I used google chrome to play the following video
  https://youtu.be/pkAxZ8IhGEc    embedded on web site
  http://www.wenxuecity.com/news/2015/10/23/4655677.html

  The system just hanged.  I had to reboot.  It happened very time I
  played the video in chrome.  I can play that video in firefox with no
  problem.

  I found combiz and chrome crash dumps at /var/crash    I can not use
  apport to decode chrome dump.  I attached chrome crash dump in case
  somebody can decode.  The following is the stack trace for combiz
  crash

  #0  0x00007f8b922f1c13 in g_logv () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #1  0x00007f8b922f1d72 in g_log () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #2  0x00007f8b7653a70c in ?? () from /usr/lib/x86_64-linux-gnu/libbamf3.so.2
  No symbol table info available.
  #3  0x00007f8b91122e3b in g_type_create_instance () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  No symbol table info available.
  #4  0x00007f8b91107355 in ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  No symbol table info available.
  #5  0x00007f8b9110910d in g_object_newv () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  No symbol table info available.
  #6  0x00007f8b911098bc in g_object_new () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  No symbol table info available.
  #7  0x00007f8b7653a922 in bamf_matcher_get_default () from /usr/lib/x86_64-linux-gnu/libbamf3.so.2
  No symbol table info available.
  #8  0x00007f8b7920f2c9 in unity::bamf::Manager::Manager() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #9  0x00007f8b7920ab6e in unity::create_application_manager() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #10 0x00007f8b7916fb64 in unity::ApplicationManager::Default() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #11 0x00007f8b7909e203 in unity::launcher::Controller::Impl::CreateFavoriteIcon(std::string const&, bool) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #12 0x00007f8b7909fe52 in unity::launcher::Controller::Impl::SetupIcons() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #13 0x00007f8b790a0a49 in unity::launcher::Controller::Impl::Impl(unity::launcher::Controller*, std::shared_ptr<unity::XdndManager> const&, std::shared_ptr<unity::ui::EdgeBarrierController> const&) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #14 0x00007f8b790a1a90 in unity::launcher::Controller::Controller(std::shared_ptr<unity::XdndManager> const&, std::shared_ptr<unity::ui::EdgeBarrierController> const&) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #15 0x00007f8b78fd472d in unity::UnityScreen::initLauncher() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #16 0x00007f8b78fd640d in unity::UnityScreen::initUnity(nux::NThread*, void*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #17 0x00007f8b7787b234 in nux::WindowThread::Run(void*) () from /usr/lib/x86_64-linux-gnu/libnux-4.0.so.0
  No symbol table info available.
  #18 0x00007f8b78fd79e3 in unity::UnityScreen::UnityScreen(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #19 0x00007f8b78fb7aa0 in PluginClassHandler<unity::UnityScreen, CompScreen, 0>::get(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #20 0x00007f8b78fe516c in CompPlugin::VTableForScreenAndWindow<unity::UnityScreen, unity::UnityWindow, 0>::initScreen(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #21 0x00007f8b942fd862 in CompManager::initPlugin(CompPlugin*) () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #22 0x00007f8b942fe390 in CompPlugin::push(CompPlugin*) () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #23 0x00007f8b942d1648 in compiz::private_screen::PluginManager::updatePlugins(CompScreen*, std::vector<CompOption::Value, std::allocator<CompOption::Value> > const&) () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #24 0x00007f8b942d19f2 in PrivateScreen::processEvents() () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #25 0x00007f8b94305437 in CompEventSource::callback() () from /usr/lib/libcompiz_core.so.ABI-20140123
  #0  0x00007f8b922f1c13 in g_logv () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #1  0x00007f8b922f1d72 in g_log () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #2  0x00007f8b7653a70c in ?? () from /usr/lib/x86_64-linux-gnu/libbamf3.so.2
  No symbol table info available.
  #3  0x00007f8b91122e3b in g_type_create_instance () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  No symbol table info available.
  #4  0x00007f8b91107355 in ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  No symbol table info available.
  #5  0x00007f8b9110910d in g_object_newv () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  No symbol table info available.
  #6  0x00007f8b911098bc in g_object_new () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  No symbol table info available.
  #7  0x00007f8b7653a922 in bamf_matcher_get_default () from /usr/lib/x86_64-linux-gnu/libbamf3.so.2
  No symbol table info available.
  #8  0x00007f8b7920f2c9 in unity::bamf::Manager::Manager() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #9  0x00007f8b7920ab6e in unity::create_application_manager() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #10 0x00007f8b7916fb64 in unity::ApplicationManager::Default() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #11 0x00007f8b7909e203 in unity::launcher::Controller::Impl::CreateFavoriteIcon(std::string const&, bool) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #12 0x00007f8b7909fe52 in unity::launcher::Controller::Impl::SetupIcons() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #13 0x00007f8b790a0a49 in unity::launcher::Controller::Impl::Impl(unity::launcher::Controller*, std::shared_ptr<unity::XdndManager> const&, std::shared_ptr<unity::ui::EdgeBarrierController> const&) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #14 0x00007f8b790a1a90 in unity::launcher::Controller::Controller(std::shared_ptr<unity::XdndManager> const&, std::shared_ptr<unity::ui::EdgeBarrierController> const&) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #15 0x00007f8b78fd472d in unity::UnityScreen::initLauncher() () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #16 0x00007f8b78fd640d in unity::UnityScreen::initUnity(nux::NThread*, void*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #17 0x00007f8b7787b234 in nux::WindowThread::Run(void*) () from /usr/lib/x86_64-linux-gnu/libnux-4.0.so.0
  No symbol table info available.
  #18 0x00007f8b78fd79e3 in unity::UnityScreen::UnityScreen(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #19 0x00007f8b78fb7aa0 in PluginClassHandler<unity::UnityScreen, CompScreen, 0>::get(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #20 0x00007f8b78fe516c in CompPlugin::VTableForScreenAndWindow<unity::UnityScreen, unity::UnityWindow, 0>::initScreen(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  No symbol table info available.
  #21 0x00007f8b942fd862 in CompManager::initPlugin(CompPlugin*) () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #22 0x00007f8b942fe390 in CompPlugin::push(CompPlugin*) () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #23 0x00007f8b942d1648 in compiz::private_screen::PluginManager::updatePlugins(CompScreen*, std::vector<CompOption::Value, std::allocator<CompOption::Value> > const&) () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #24 0x00007f8b942d19f2 in PrivateScreen::processEvents() () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #25 0x00007f8b94305437 in CompEventSource::callback() () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #26 0x00007f8b927f835f in Glib::Source::dispatch_vfunc(_GSource*, int (*)(void*), void*) () from /usr/lib/x86_64-linux-gnu/libglibmm-2.4.so.1
  No symbol table info available.
  #27 0x00007f8b922eace5 in g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #28 0x00007f8b922eb048 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #29 0x00007f8b922eb30a in g_main_loop_run () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  No symbol table info available.
  #30 0x00007f8b942c615b in compiz::private_screen::EventManager::startEventLoop(_XDisplay*) () from /usr/lib/libcompiz_core.so.ABI-20140123
  No symbol table info available.
  #31 0x0000000000401981 in main ()
  No symbol table info available.
  --- source code stack trace ---
  #0  0x00007f8b922f1c13 in g_logv () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  #1  0x00007f8b922f1d72 in g_log () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  #2  0x00007f8b7653a70c in ?? () from /usr/lib/x86_64-linux-gnu/libbamf3.so.2
  #3  0x00007f8b91122e3b in g_type_create_instance () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  #4  0x00007f8b91107355 in ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  #5  0x00007f8b9110910d in g_object_newv () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  #6  0x00007f8b911098bc in g_object_new () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
  #7  0x00007f8b7653a922 in bamf_matcher_get_default () from /usr/lib/x86_64-linux-gnu/libbamf3.so.2
  #8  0x00007f8b7920f2c9 in unity::bamf::Manager::Manager() () from /usr/lib/compiz/libunityshell.so
  #9  0x00007f8b7920ab6e in unity::create_application_manager() () from /usr/lib/compiz/libunityshell.so
  #10 0x00007f8b7916fb64 in unity::ApplicationManager::Default() () from /usr/lib/compiz/libunityshell.so
  #11 0x00007f8b7909e203 in unity::launcher::Controller::Impl::CreateFavoriteIcon(std::string const&, bool) () from /usr/lib/compiz/libunityshell.so
  #12 0x00007f8b7909fe52 in unity::launcher::Controller::Impl::SetupIcons() () from /usr/lib/compiz/libunityshell.so
  #13 0x00007f8b790a0a49 in unity::launcher::Controller::Impl::Impl(unity::launcher::Controller*, std::shared_ptr<unity::XdndManager> const&, std::shared_ptr<unity::ui::EdgeBarrierController> const&) () from /usr/lib/compiz/libunityshell.so
  #14 0x00007f8b790a1a90 in unity::launcher::Controller::Controller(std::shared_ptr<unity::XdndManager> const&, std::shared_ptr<unity::ui::EdgeBarrierController> const&) () from /usr/lib/compiz/libunityshell.so
  #15 0x00007f8b78fd472d in unity::UnityScreen::initLauncher() () from /usr/lib/compiz/libunityshell.so
  #16 0x00007f8b78fd640d in unity::UnityScreen::initUnity(nux::NThread*, void*) () from /usr/lib/compiz/libunityshell.so
  #17 0x00007f8b7787b234 in nux::WindowThread::Run(void*) () from /usr/lib/x86_64-linux-gnu/libnux-4.0.so.0
  #18 0x00007f8b78fd79e3 in unity::UnityScreen::UnityScreen(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  #19 0x00007f8b78fb7aa0 in PluginClassHandler<unity::UnityScreen, CompScreen, 0>::get(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  #20 0x00007f8b78fe516c in CompPlugin::VTableForScreenAndWindow<unity::UnityScreen, unity::UnityWindow, 0>::initScreen(CompScreen*) () from /usr/lib/compiz/libunityshell.so
  #21 0x00007f8b942fd862 in CompManager::initPlugin(CompPlugin*) () from /usr/lib/libcompiz_core.so.ABI-20140123
  #22 0x00007f8b942fe390 in CompPlugin::push(CompPlugin*) () from /usr/lib/libcompiz_core.so.ABI-20140123
  #23 0x00007f8b942d1648 in compiz::private_screen::PluginManager::updatePlugins(CompScreen*, std::vector<CompOption::Value, std::allocator<CompOption::Value> > const&) () from /usr/lib/libcompiz_core.so.ABI-20140123
  #24 0x00007f8b942d19f2 in PrivateScreen::processEvents() () from /usr/lib/libcompiz_core.so.ABI-20140123
  #25 0x00007f8b94305437 in CompEventSource::callback() () from /usr/lib/libcompiz_core.so.ABI-20140123
  #26 0x00007f8b927f835f in Glib::Source::dispatch_vfunc(_GSource*, int (*)(void*), void*) () from /usr/lib/x86_64-linux-gnu/libglibmm-2.4.so.1
  #27 0x00007f8b922eace5 in g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  #28 0x00007f8b922eb048 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  #29 0x00007f8b922eb30a in g_main_loop_run () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
  #30 0x00007f8b942c615b in compiz::private_screen::EventManager::startEventLoop(_XDisplay*) () from /usr/lib/libcompiz_core.so.ABI-20140123
  #31 0x0000000000401981 in main ()

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
  Uname: Linux 3.13.0-66-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Fri Oct 23 20:01:35 2015
  DistUpgraded: 2014-04-18 23:04:58,320 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GpuHangFrequency: Several times a day
  GpuHangReproducibility: Yes, I can easily reproduce it
  GpuHangStarted: Today
  GraphicsCard:
   Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c) (prog-if 00 [VGA controller])
     Subsystem: Lenovo ThinkPad T61/R61 [17aa:20b5]
     Subsystem: Lenovo ThinkPad T61/R61 [17aa:20b5]
  InstallationDate: Installed on 2013-11-29 (693 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: LENOVO 76754KU
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-66-generic root=UUID=03d091c3-6f1c-480a-8b5d-7a7bebd35b0f ro quiet splash crashkernel=384M-:128M vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to trusty on 2014-04-19 (552 days ago)
  XorgLogOld:
   
  dmi.bios.date: 01/22/2008
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7NETA7WW (2.07 )
  dmi.board.name: 76754KU
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr7NETA7WW(2.07):bd01/22/2008:svnLENOVO:pn76754KU:pvrThinkPadX61:rvnLENOVO:rn76754KU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 76754KU
  dmi.product.version: ThinkPad X61
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Fri Oct 23 19:33:19 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               16384 
   vendor                                     LEN
  xserver.version: 2:1.15.1-0ubuntu2.7

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1509585/+subscriptions


References