desktop-packages team mailing list archive

[Yung Shen <1509921@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

This is a desktop box, with following ports:
front jack: a single headset combo jack
rear jacks: mic, speaker, line-in

An "Analog Input" consistently show up even there is nothing plugged,
but I'm not able to record via headset jack or rear mic jack, they all recorded with noises.

00:01.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:9840]
00:14.2 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller [1022:780d] (rev 02)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
Uname: Linux 3.13.0-66-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.16
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  u          1824 F.... pulseaudio
 /dev/snd/controlC0:  u          1824 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Oct 26 11:46:46 2015
InstallationDate: Installed on 2015-10-23 (2 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic_1 failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  u          1824 F.... pulseaudio
 /dev/snd/controlC0:  u          1824 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HD-Audio Generic, recording] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/21/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.0
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr1.0.0:bd05/21/2015:svnDellInc.:pnInspiron3655:pvr1.0.0:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvrNotSpecified:
dmi.product.name: Inspiron 3655
dmi.product.version: 1.0.0
dmi.sys.vendor: Dell Inc.

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 201505-18315 amd64 apport-bug blocks-hwcert trusty

** Tags added: 201505-18315 blocks-hwcert

** Also affects: hwe-next
   Importance: Undecided
       Status: New

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1509921

Title:
  [HDA-Intel - HD-Audio Generic, recording] No sound at all

Status in HWE Next:
  New
Status in alsa-driver package in Ubuntu:
  New

Bug description:
  This is a desktop box, with following ports:
  front jack: a single headset combo jack
  rear jacks: mic, speaker, line-in

  An "Analog Input" consistently show up even there is nothing plugged,
  but I'm not able to record via headset jack or rear mic jack, they all recorded with noises.

  00:01.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:9840]
  00:14.2 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] FCH Azalia Controller [1022:780d] (rev 02)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
  Uname: Linux 3.13.0-66-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  u          1824 F.... pulseaudio
   /dev/snd/controlC0:  u          1824 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Oct 26 11:46:46 2015
  InstallationDate: Installed on 2015-10-23 (2 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic_1 failed
  Symptom_Card: Built-in Audio - HD-Audio Generic
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  u          1824 F.... pulseaudio
   /dev/snd/controlC0:  u          1824 F.... pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HD-Audio Generic, recording] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/21/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.0.0
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvr1.0.0:bd05/21/2015:svnDellInc.:pnInspiron3655:pvr1.0.0:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvrNotSpecified:
  dmi.product.name: Inspiron 3655
  dmi.product.version: 1.0.0
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/hwe-next/+bug/1509921/+subscriptions