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Message #145327
[Bug 1432492] Re: Firefox and Thunderbird freezes entire system after a few seconds of use
I'm having a similar issue on 15.10.
- I've done a Memtest to check for faulty memory: no faulty memory found
- I've tried both proprietry and open-source nVidia drivers: Didn't seem to have an effect
- ctrl-alt-F[1-6] don't work
- No kernel panic
- No crash log in /var/crash
- Tried Firefox with a clean profile doesn't help
Dissimilar issues
- My mouse-pointer usually still works not always
- Music seems to keep playing (using Plex on a chromium browser window) – I never waited (long enough) for a buffer under-run but it might be that networking still works and only X + HID input is affected?
- Sys-requests are working for me! So I can do SysRq-REISUB. Unfortunately dumping to the console does not work, since I'm not at a console at the time of the crash, and I cannot get to one either.
I've only had a crash without Firefox once, all the other times I've had
it within seconds to minutes after using Firefox. I'm writing this
message via Chromium and the system is booted for around 10 minutes now,
no crash. Using Firefox my system would've crahsed already, I usually do
not even come as far as being logged in on Launchpad
My upgrade path has been from 14.04 -> 14.10 -> 15.04 -> 15.10. I've
never had crashes on the systems before and I did not change any
hardware on the system.
-----
$ apt-cache policy firefox
firefox:
Installed: 41.0.2+build2-0ubuntu1
Candidate: 41.0.2+build2-0ubuntu1
Version table:
*** 41.0.2+build2-0ubuntu1 0
100 /var/lib/dpkg/status
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 15.10
Release: 15.10
Codename: wily
--
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https://bugs.launchpad.net/bugs/1432492
Title:
Firefox and Thunderbird freezes entire system after a few seconds of
use
Status in Mozilla Firefox:
New
Status in firefox package in Ubuntu:
Incomplete
Bug description:
Description: Ubuntu Vivid Vervet (development branch)
Release: 15.04
firefox:
Installed: 36.0.1+build2-0ubuntu1
Candidate: 36.0.1+build2-0ubuntu1
Version table:
*** 36.0.1+build2-0ubuntu1 0
500 http://mirrors.accretive-networks.net/ubuntu/ vivid/main amd64 Packages
100 /var/lib/dpkg/status
The whole system freezes after opening firefox. Hard reset required.
Related bug:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1432488
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: firefox 36.0.1+build2-0ubuntu1
ProcVersionSignature: Ubuntu 3.19.0-9.9-generic 3.19.1
Uname: Linux 3.19.0-9-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.16.2-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: black 1959 F.... pulseaudio
/dev/snd/controlC0: black 1959 F.... pulseaudio
BuildID: 20150306140302
Channel: Unavailable
CurrentDesktop: Unity
Date: Sun Mar 15 22:01:45 2015
EcryptfsInUse: Yes
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-04-21 (329 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IpRoute:
default via 192.168.1.1 dev eth0 proto static metric 1024
169.254.0.0/16 dev eth0 scope link metric 1000
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.100
IwConfig:
eth0 no wireless extensions.
eth1 no wireless extensions.
lo no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-d89e64a8-90ce-4922-add5-6cfba2140512
PrefSources:
prefs.js
[Profile]/extensions/https-everywhere@xxxxxxx/defaults/preferences/preferences.js
[Profile]/extensions/{0AA9101C-D3C1-4129-A9B7-D778C6A17F82}/defaults/preferences/rikaichan.js
Profiles: Profile0 (Default) - LastVersion=36.0.1/20150306140302
RelatedPackageVersions:
google-talkplugin 5.38.5.0-1
rhythmbox-mozilla 3.1-1ubuntu2
RfKill:
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-d89e64a8-90ce-4922-add5-6cfba2140512
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to vivid on 2015-03-16 (0 days ago)
dmi.bios.date: 05/19/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1605
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P6T DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1605:bd05/19/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6TDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
no_proxy: localhost,127.0.0.0/8,::1
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References