desktop-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Carl Miller, as per http://us.msi.com/support/nb/GT70-Dominator-GTX-
970M.html#down-bios&Win8.1%2064 an update to your computer's buggy and
outdated BIOS is available (71D). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-71d

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1476343/+attachment/4431679/+files/ProcEnviron.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1476343/+attachment/4431678/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1476343

Title:
  Freeze on screensaver deactivate when set to lock on screensaver
  activate

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  A few months ago, I started having a problem where my laptop would
  freeze and require a hard reboot when I tried to wake it from
  screensaver.  I tried turning light-locker off; this fixed the
  problem.  However, now due to company policy, I have to turn light-
  locker back on, and found that the problem still existed.  After some
  searching, and trying different things, I've found that if I set
  light-locker to activate on screensaver *deactivate*, then everything
  works properly, and when I wake the laptop from screensaver, I'm
  presented with a blank X background and password dialog.  If I set
  light-locker back to activate on screensaver *activate*, then my
  computer continues to run until I press a key or touch the touchpad,
  at which point it freezes.

  Note, I keep suspend and hibernate turned off completely on this
  laptop, and almost never run on battery.  The above happens when
  plugged into AC power.  It would appear to be purely in the realm of
  light-locker and the screensaver.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
  Uname: Linux 3.13.0-57-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Mon Jul 20 10:45:46 2015
  InstallationDate: Installed on 2014-07-22 (362 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:1106]
   NVIDIA Corporation GK104M [GeForce GTX 870M] [10de:1199] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. [MSI] Device [1462:1106]
  InstallationDate: Installed on 2014-07-22 (461 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:2919): WARNING **: Failed to load user image: Failed to open file '/home/chaz/.face': No such file or directory
   init: indicator-power main process (3022) killed by TERM signal
   init: indicator-application main process (3031) killed by TERM signal
  LightdmGreeterLogOld:
   ** (lightdm-gtk-greeter:2831): WARNING **: Failed to load user image: Failed to open file '/home/chaz/.face': No such file or directory
   init: indicator-power main process (2949) killed by TERM signal
   init: indicator-application main process (2958) killed by TERM signal
  MachineType: Micro-Star International Co., Ltd. GT70 2PC
  Package: xorg 1:7.7+1ubuntu8.1
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-65-generic root=UUID=9dda5f94-8c6c-45a4-8a4c-38b3f69a8b15 ro rootflags=subvol=@ rootflags=discard,ssd,compress=no,subvol=@ quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-65.105-generic 3.13.11-ckt26
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-65-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo usrp wireshark
  _MarkForUpload: True
  dmi.bios.date: 02/12/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1763IMS.70T
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-1763
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.C
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1763IMS.70T:bd02/12/2014:svnMicro-StarInternationalCo.,Ltd.:pnGT702PC:pvrREV0.C:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1763:rvrREV0.C:cvnMicro-StarInternational:ct10:cvrN/A:
  dmi.product.name: GT70 2PC
  dmi.product.version: REV:0.C
  dmi.sys.vendor: Micro-Star International Co., Ltd.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Oct  5 09:58:38 2015
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
   NOUVEAU(G0): Failed to initialise context object: 2D_NVC0 (0)
   NOUVEAU(G0): Error initialising acceleration.  Falling back to NoAccel
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5920 
   vendor                                     CMO
  xserver.version: 2:1.15.1-0ubuntu2.7

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