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[Bug 1510777] [NEW] Usb modem doesnt work ubuntu 14.04

 

Public bug reported:

Hello guys, actually I'm using Ubuntu 14.04

I connect my usb-modem Huawey E156B but network manager didn't recognize
it, when I try to create a new mobile boradband conection,  the modem
doesn appear on the devices list.

Done so far:

1. Updated and upgrated system
2. Reinstalled usb-modeswitch and usb-modemswitch-data

My os version and kernel

-Linux 3.16.0-51-generic #69~14.04.1-Ubuntu SMP Wed Oct 7 15:32:41 UTC
2015 x86_64 x86_64 x86_64 GNU/Linux

Gathered info

I've reinstalled and upgraded the packages but still doesn't work.

This is lsusb output:

Bus 002 Device 002: ID 12d1:1406 Huawei Technologies Co., Ltd. E1750

And dmesg output:

[  789.853375] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
[  789.853409] option 2-1:1.0: device disconnected
[  789.853716] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
[  789.853763] option 2-1:1.1: device disconnected
[  796.676493] usb 2-1: new high-speed USB device number 14 using xhci_hcd
[  796.872037] usb 2-1: New USB device found, idVendor=12d1, idProduct=1406
[  796.872047] usb 2-1: New USB device strings: Mfr=3, Product=2, SerialNumber=0
[  796.872052] usb 2-1: Product: HUAWEI Mobile
[  796.872056] usb 2-1: Manufacturer: HUAWEI Technology
[  796.875084] usb-storage 2-1:1.0: USB Mass Storage device detected
[  796.876174] scsi14 : usb-storage 2-1:1.0
[  796.876968] usb 2-1: USB disconnect, device number 14
[  804.243454] usb 2-1: new high-speed USB device number 15 using xhci_hcd
[  804.438821] usb 2-1: New USB device found, idVendor=12d1, idProduct=1406
[  804.438828] usb 2-1: New USB device strings: Mfr=3, Product=2, SerialNumber=0
[  804.438832] usb 2-1: Product: HUAWEI Mobile
[  804.438835] usb 2-1: Manufacturer: HUAWEI Technology
[  804.443483] usb-storage 2-1:1.0: USB Mass Storage device detected
[  804.443895] option 2-1:1.0: GSM modem (1-port) converter detected
[  804.444036] usb 2-1: GSM modem (1-port) converter now attached to ttyUSB0
[  804.444134] usb-storage 2-1:1.1: USB Mass Storage device detected
[  804.444252] option 2-1:1.1: GSM modem (1-port) converter detected
[  804.444337] usb 2-1: GSM modem (1-port) converter now attached to ttyUSB1
[  804.444401] usb-storage 2-1:1.2: USB Mass Storage device detected
[  804.444544] usb-storage 2-1:1.3: USB Mass Storage device detected
[  804.445446] scsi18 : usb-storage 2-1:1.3
[  805.447735] scsi 18:0:0:0: Direct-Access     HUAWEI   MMC Storage      2.31 PQ: 0 ANSI: 2
[  805.448090] sd 18:0:0:0: Attached scsi generic sg2 type 0
[  805.458815] sd 18:0:0:0: [sdb] Attached SCSI removable disk


And the version of the packages:

usb-modeswitch:
  Installed: 2.1.1+repack0-1ubuntu1
  Candidate: 2.1.1+repack0-1ubuntu1
  Version table:
 *** 2.1.1+repack0-1ubuntu1 0
        500 http://co.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status
usb-modeswitch-data:
  Installed: 20140327-1
  Candidate: 20140327-1
  Version table:
 *** 20140327-1 0
        500 http://co.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status

** Affects: usb-modeswitch-data (Ubuntu)
     Importance: Undecided
         Status: New

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1510777

Title:
  Usb modem doesnt work ubuntu 14.04

Status in usb-modeswitch-data package in Ubuntu:
  New

Bug description:
  Hello guys, actually I'm using Ubuntu 14.04

  I connect my usb-modem Huawey E156B but network manager didn't
  recognize it, when I try to create a new mobile boradband conection,
  the modem doesn appear on the devices list.

  Done so far:

  1. Updated and upgrated system
  2. Reinstalled usb-modeswitch and usb-modemswitch-data

  My os version and kernel

  -Linux 3.16.0-51-generic #69~14.04.1-Ubuntu SMP Wed Oct 7 15:32:41 UTC
  2015 x86_64 x86_64 x86_64 GNU/Linux

  Gathered info

  I've reinstalled and upgraded the packages but still doesn't work.

  This is lsusb output:

  Bus 002 Device 002: ID 12d1:1406 Huawei Technologies Co., Ltd. E1750

  And dmesg output:

  [  789.853375] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
  [  789.853409] option 2-1:1.0: device disconnected
  [  789.853716] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
  [  789.853763] option 2-1:1.1: device disconnected
  [  796.676493] usb 2-1: new high-speed USB device number 14 using xhci_hcd
  [  796.872037] usb 2-1: New USB device found, idVendor=12d1, idProduct=1406
  [  796.872047] usb 2-1: New USB device strings: Mfr=3, Product=2, SerialNumber=0
  [  796.872052] usb 2-1: Product: HUAWEI Mobile
  [  796.872056] usb 2-1: Manufacturer: HUAWEI Technology
  [  796.875084] usb-storage 2-1:1.0: USB Mass Storage device detected
  [  796.876174] scsi14 : usb-storage 2-1:1.0
  [  796.876968] usb 2-1: USB disconnect, device number 14
  [  804.243454] usb 2-1: new high-speed USB device number 15 using xhci_hcd
  [  804.438821] usb 2-1: New USB device found, idVendor=12d1, idProduct=1406
  [  804.438828] usb 2-1: New USB device strings: Mfr=3, Product=2, SerialNumber=0
  [  804.438832] usb 2-1: Product: HUAWEI Mobile
  [  804.438835] usb 2-1: Manufacturer: HUAWEI Technology
  [  804.443483] usb-storage 2-1:1.0: USB Mass Storage device detected
  [  804.443895] option 2-1:1.0: GSM modem (1-port) converter detected
  [  804.444036] usb 2-1: GSM modem (1-port) converter now attached to ttyUSB0
  [  804.444134] usb-storage 2-1:1.1: USB Mass Storage device detected
  [  804.444252] option 2-1:1.1: GSM modem (1-port) converter detected
  [  804.444337] usb 2-1: GSM modem (1-port) converter now attached to ttyUSB1
  [  804.444401] usb-storage 2-1:1.2: USB Mass Storage device detected
  [  804.444544] usb-storage 2-1:1.3: USB Mass Storage device detected
  [  804.445446] scsi18 : usb-storage 2-1:1.3
  [  805.447735] scsi 18:0:0:0: Direct-Access     HUAWEI   MMC Storage      2.31 PQ: 0 ANSI: 2
  [  805.448090] sd 18:0:0:0: Attached scsi generic sg2 type 0
  [  805.458815] sd 18:0:0:0: [sdb] Attached SCSI removable disk

  
  And the version of the packages:

  usb-modeswitch:
    Installed: 2.1.1+repack0-1ubuntu1
    Candidate: 2.1.1+repack0-1ubuntu1
    Version table:
   *** 2.1.1+repack0-1ubuntu1 0
          500 http://co.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status
  usb-modeswitch-data:
    Installed: 20140327-1
    Candidate: 20140327-1
    Version table:
   *** 20140327-1 0
          500 http://co.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

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