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[Bug 1510768] Re: GoPro Hero4 camera not recognized as MTP device

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Martin Pitt <martin.pitt@xxxxxxxxxx>
Date: Thu, 29 Oct 2015 13:10:03 -0000
Reply-to: Bug 1510768 <1510768@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

https://bbs.archlinux.org/viewtopic.php?id=190643 looks related; sounds
like the GoPro firmware doesn't properly implement Mtp, and there might
be a firmware update for it. For the record, can you install the "mtp-
tools" package and run "sudo mtp-detect", and copy&paste the output
here?

** Package changed: udev (Ubuntu) => libmtp (Ubuntu)

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https://bugs.launchpad.net/bugs/1510768

Title:
  GoPro Hero4 camera not recognized as MTP device

Status in libmtp package in Ubuntu:
  New

Bug description:
  My Gopro Hero 4 Silver camera isn't mounted automatically on Kubuntu
  15.10. In journal I've found the following:

  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: new high-speed USB device number 10 using ehci-pci
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: New USB device found, idVendor=2672, idProduct=000d
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: Product: StillImage
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: Manufacturer: GoPro
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: SerialNumber: C3131125779345
  Out 28 00:35:29 Nira-Notebook mtp-probe[3185]: checking bus 1, device 10: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
  Out 28 00:35:29 Nira-Notebook mtp-probe[3185]: bus: 1, device: 10 was not an MTP device

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: ubuntu-release-upgrader-core 1:15.10.14
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: KDE
  Date: Wed Oct 28 00:51:00 2015
  InstallationDate: Installed on 2015-10-15 (13 days ago)
  InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to wily on 2015-10-25 (2 days ago)

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