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[Bug 1511383] [NEW] Complete Desktop freeze when watching video using VLC

 

Public bug reported:

I was watching some twitch video using VLC and after awhile the desktop
froze completely. I couldn't kill Xorg or switch to ttyys (via Alt-
Control-F1..F4) and my only option was a hard reboot.

I am using Thinkpad T450s with all the latest patches applied. I am
attaching relevant log file which should help narrow down the problem.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Thu Oct 29 06:53:54 2015
DistUpgraded: Fresh install
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: This is the first time
GraphicsCard:
 Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:5036]
InstallationDate: Installed on 2015-10-28 (1 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: LENOVO 20BXCTO1WW
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=15059329-95a6-482f-b14c-3eb08b5fd404 ro noprompt persistent quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: JBET53WW (1.18 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BXCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0E50512 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrJBET53WW(1.18):bd09/14/2015:svnLENOVO:pn20BXCTO1WW:pvrThinkPadT450s:rvnLENOVO:rn20BXCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20BXCTO1WW
dmi.product.version: ThinkPad T450s
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Thu Oct 29 05:21:27 2015
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                1133 
 vendor                                     LGD
xserver.version: 2:1.17.2-1ubuntu9

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug compiz-0.9 freeze ubuntu wily

** Attachment added: "kernel log of system hang"
   https://bugs.launchpad.net/bugs/1511383/+attachment/4508468/+files/kernel_hang.txt

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https://bugs.launchpad.net/bugs/1511383

Title:
  Complete Desktop freeze when watching video using VLC

Status in xorg package in Ubuntu:
  New

Bug description:
  I was watching some twitch video using VLC and after awhile the
  desktop froze completely. I couldn't kill Xorg or switch to ttyys (via
  Alt-Control-F1..F4) and my only option was a hard reboot.

  I am using Thinkpad T450s with all the latest patches applied. I am
  attaching relevant log file which should help narrow down the problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Oct 29 06:53:54 2015
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: This is the first time
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:5036]
  InstallationDate: Installed on 2015-10-28 (1 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: LENOVO 20BXCTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic.efi.signed root=UUID=15059329-95a6-482f-b14c-3eb08b5fd404 ro noprompt persistent quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET53WW (1.18 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BXCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrJBET53WW(1.18):bd09/14/2015:svnLENOVO:pn20BXCTO1WW:pvrThinkPadT450s:rvnLENOVO:rn20BXCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20BXCTO1WW
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Thu Oct 29 05:21:27 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1133 
   vendor                                     LGD
  xserver.version: 2:1.17.2-1ubuntu9

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