desktop-packages team mailing list archive

[Tj <twjohnso@xxxxxxxxxxx>]

Public bug reported:

I have a Canon printer,  Pixma 920, that I installed and was working
great.  I used the driver/install script via the Asian Canon site (as
recommended by others.)

I'm not sure what changed but I can no longer print/scan with it from my
Ubuntu laptop (the app on my Android phone accesses it just fine.)

I am able to ping the IP address of it, and access it's web interface.
Attempts to print result in no response.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.6
ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
Uname: Linux 3.13.0-66-generic i686
ApportVersion: 2.14.1-0ubuntu3.18
Architecture: i386
CurrentDesktop: Unity
Date: Fri Oct 30 15:34:46 2015
InstallationDate: Installed on 2013-09-28 (762 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
Lpstat:
 device for MX9222: cnijnet:/F4-81-39-93-E3-26
 device for PDF: cups-pdf:/
MachineType: Dell Inc. Latitude E6420
Papersize: letter
PpdFiles:
 PDF: Generic CUPS-PDF Printer
 MX9222: Canon MX920 series Ver.3.90
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-66-generic root=UUID=b920ac1c-3bf7-4673-8486-fa2cf9f89162 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to trusty on 2014-07-24 (463 days ago)
dmi.bios.date: 01/01/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0K0DNP
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd01/01/2013:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA01:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6420
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 920 apparmor apport-bug canon i386 pixma trusty wifi

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1511878

Title:
  Pixma 920 printer no longer working via wifi

Status in cups package in Ubuntu:
  New

Bug description:
  I have a Canon printer,  Pixma 920, that I installed and was working
  great.  I used the driver/install script via the Asian Canon site (as
  recommended by others.)

  I'm not sure what changed but I can no longer print/scan with it from
  my Ubuntu laptop (the app on my Android phone accesses it just fine.)

  I am able to ping the IP address of it, and access it's web interface.
  Attempts to print result in no response.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.6
  ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
  Uname: Linux 3.13.0-66-generic i686
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: i386
  CurrentDesktop: Unity
  Date: Fri Oct 30 15:34:46 2015
  InstallationDate: Installed on 2013-09-28 (762 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  Lpstat:
   device for MX9222: cnijnet:/F4-81-39-93-E3-26
   device for PDF: cups-pdf:/
  MachineType: Dell Inc. Latitude E6420
  Papersize: letter
  PpdFiles:
   PDF: Generic CUPS-PDF Printer
   MX9222: Canon MX920 series Ver.3.90
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-66-generic root=UUID=b920ac1c-3bf7-4673-8486-fa2cf9f89162 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to trusty on 2014-07-24 (463 days ago)
  dmi.bios.date: 01/01/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 0K0DNP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA16:bd01/01/2013:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn0K0DNP:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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