← Back to team overview

desktop-packages team mailing list archive

[Bug 1511512] Re: Xorg crashes when opening new windows with Intel video card

 

Phil Boutros, thank you for reporting this and helping make Ubuntu
better. However, your crash report is manually attached.

Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and file the crash report via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

If you do open this report, please feel free to subscribe me to it.

However, I'm closing this report since the process outlined above will
deal with this issue more efficiently. Also, please do not attach your
crash report manually to this report and reopen it. Thank you for your
understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
   Importance: Medium => Undecided

** Changed in: xorg (Ubuntu)
       Status: Incomplete => Invalid

** Attachment removed: "_usr_bin_Xorg.0.crash"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509958/+files/_usr_bin_Xorg.0.crash

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509959/+files/CurrentDmesg.txt

** Attachment removed: "DpkgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509961/+files/DpkgLog.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509960/+files/Dependencies.txt

** Attachment removed: "GconfCompiz.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509962/+files/GconfCompiz.txt

** Attachment removed: "JournalErrors.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509963/+files/JournalErrors.txt

** Attachment removed: "LightdmDisplayLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509964/+files/LightdmDisplayLog.txt

** Attachment removed: "LightdmGreeterLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509965/+files/LightdmGreeterLog.txt

** Attachment removed: "LightdmGreeterLogOld.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509966/+files/LightdmGreeterLogOld.txt

** Attachment removed: "LightdmLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509967/+files/LightdmLog.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509968/+files/Lspci.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509969/+files/Lsusb.txt

** Attachment removed: "MonitorsUser.xml.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509970/+files/MonitorsUser.xml.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509971/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509972/+files/ProcEnviron.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509973/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509974/+files/ProcModules.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509975/+files/UdevDb.txt

** Attachment removed: "UnitySupportTest.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509976/+files/UnitySupportTest.txt

** Attachment removed: "XorgLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509977/+files/XorgLog.txt

** Attachment removed: "XorgLogOld.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509978/+files/XorgLogOld.txt

** Attachment removed: "Xrandr.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509979/+files/Xrandr.txt

** Attachment removed: "xdpyinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509980/+files/xdpyinfo.txt

** Attachment removed: "xserver.devices.txt"
   https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+attachment/4509981/+files/xserver.devices.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1511512

Title:
  Xorg crashes when opening new windows with Intel video card

Status in xorg package in Ubuntu:
  Invalid

Bug description:
  Xorg crashes when opening new windows.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Thu Oct 29 12:48:02 2015
  DistUpgraded: 2015-10-27 10:56:17,630 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus: vboxhost, 5.0.8, 4.2.0-16-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:04ad]
  MachineType: Dell Inc. OptiPlex 790
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=43f2ccf7-0ceb-4a9d-8fcb-d0564749c2a6 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: Upgraded to wily on 2015-10-27 (2 days ago)
  dmi.bios.date: 12/30/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0HY9JP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd12/30/2011:svnDellInc.:pnOptiPlex790:pvr01:rvnDellInc.:rn0HY9JP:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 790
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Thu Oct 29 12:46:25 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.17.2-1ubuntu9
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  BootLog:
   [  OK  ] Started Detect the available GPUs and deal with any system changes.
            Starting Light Display Manager...
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  DistUpgraded: 2015-10-25 09:42:47,364 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroRelease: Ubuntu 15.10
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:062e]
  InstallationDate: Installed on 2015-07-06 (116 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Dell Inc. Latitude E7450
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=222170f0-c6c8-4417-adbb-2ce31a617aac ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Tags:  wily ubuntu compiz-0.9
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-16-generic x86_64
  UpgradeStatus: Upgraded to wily on 2015-10-25 (6 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/28/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 06HN6G
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/28/2015:svnDellInc.:pnLatitudeE7450:pvr:rvnDellInc.:rn06HN6G:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7450
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Sat Oct 31 11:29:53 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1133 
   vendor                                     LGD
  xserver.version: 2:1.17.2-1ubuntu9

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1511512/+subscriptions


References