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[Bug 1512640] [NEW] UX32VD: Touchpad does not turn off when using keyboard fn-key combination, although indicator is shown

 

Public bug reported:

After upgrading from Ubuntu 15.04 to ubuntu 15.10, I have noticed that
using the laptop hotkey (I am using an Asus UX32VD ultrabook, and the
hotkey combination is fn-F9) to turn off the touchpad does not work.

The indicator, a touchpad image with an X in the corner, does show up,
and the indicator cycles correctly. However, this does not actually turn
off the touchpad.

However, going into the Gnome settings ("Mouse & and Touchpad") and
clicking the Touchpad to off does actually turn off the touchpad.
Interestingly, if pressing the hotkey combination when having this
window visible shows the "Off/On" key switching properly also in the
window, but again, the touchpad still works when the indicator is in the
Off position.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu1
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
BootLog:
 fsck from util-linux 2.26.2
 /dev/sdb1: clean, 342357/1957888 files, 3689712/7816650 blocks
CurrentDesktop: GNOME
Date: Tue Nov  3 11:16:01 2015
DistUpgraded: 2015-10-30 17:26:02,303 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
DpkgLog:

EcryptfsInUse: Yes
InstallationDate: Installed on 2015-10-09 (24 days ago)
InstallationMedia: It
MachineType: ASUSTeK COMPUTER INC. UX32VD
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=de278325-836b-410c-8064-531fd8307f4a ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-30 (3 days ago)
dmi.bios.date: 01/29/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX32VD.214
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX32VD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX32VD.214:bd01/29/2013:svnASUSTeKCOMPUTERINC.:pnUX32VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX32VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX32VD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Tue Nov  3 10:20:43 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                4931
 vendor                                     CMN
xserver.version: 2:1.17.2-1ubuntu9

** Affects: xserver-xorg-input-synaptics (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu wily

** Description changed:

  After upgrading from Ubuntu 15.04 to ubuntu 15.10, I have noticed that
  using the laptop hotkey (I am using an Asus UX32VD ultrabook, and the
- hotkey combination is fn-F19) to turn off the touchpad does not work.
+ hotkey combination is fn-F9) to turn off the touchpad does not work.
  
  The indicator, a touchpad image with an X in the corner, does show up,
  and the indicator cycles correctly. However, this does not actually turn
  off the touchpad.
  
  However, going into the Gnome settings ("Mouse & and Touchpad") and
  clicking the Touchpad to off does actually turn off the touchpad.
  Interestingly, if pressing the hotkey combination when having this
  window visible shows the "Off/On" key switching properly also in the
  window, but again, the touchpad still works when the indicator is in the
  Off position.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu1
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  BootLog:
-  fsck from util-linux 2.26.2
-  /dev/sdb1: clean, 342357/1957888 files, 3689712/7816650 blocks
+  fsck from util-linux 2.26.2
+  /dev/sdb1: clean, 342357/1957888 files, 3689712/7816650 blocks
  CurrentDesktop: GNOME
  Date: Tue Nov  3 11:16:01 2015
  DistUpgraded: 2015-10-30 17:26:02,303 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DpkgLog:
-  
+ 
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-10-09 (24 days ago)
  InstallationMedia: It
  MachineType: ASUSTeK COMPUTER INC. UX32VD
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=de278325-836b-410c-8064-531fd8307f4a ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-10-30 (3 days ago)
  dmi.bios.date: 01/29/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX32VD.214
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX32VD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX32VD.214:bd01/29/2013:svnASUSTeKCOMPUTERINC.:pnUX32VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX32VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX32VD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Tue Nov  3 10:20:43 2015
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                                4931 
-  vendor                                     CMN
+  product id                                4931
+  vendor                                     CMN
  xserver.version: 2:1.17.2-1ubuntu9

-- 
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https://bugs.launchpad.net/bugs/1512640

Title:
  UX32VD: Touchpad does not turn off when using keyboard fn-key
  combination, although indicator is shown

Status in xserver-xorg-input-synaptics package in Ubuntu:
  New

Bug description:
  After upgrading from Ubuntu 15.04 to ubuntu 15.10, I have noticed that
  using the laptop hotkey (I am using an Asus UX32VD ultrabook, and the
  hotkey combination is fn-F9) to turn off the touchpad does not work.

  The indicator, a touchpad image with an X in the corner, does show up,
  and the indicator cycles correctly. However, this does not actually
  turn off the touchpad.

  However, going into the Gnome settings ("Mouse & and Touchpad") and
  clicking the Touchpad to off does actually turn off the touchpad.
  Interestingly, if pressing the hotkey combination when having this
  window visible shows the "Off/On" key switching properly also in the
  window, but again, the touchpad still works when the indicator is in
  the Off position.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu1
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu4
  Architecture: amd64
  BootLog:
   fsck from util-linux 2.26.2
   /dev/sdb1: clean, 342357/1957888 files, 3689712/7816650 blocks
  CurrentDesktop: GNOME
  Date: Tue Nov  3 11:16:01 2015
  DistUpgraded: 2015-10-30 17:26:02,303 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DpkgLog:

  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-10-09 (24 days ago)
  InstallationMedia: It
  MachineType: ASUSTeK COMPUTER INC. UX32VD
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-16-generic root=UUID=de278325-836b-410c-8064-531fd8307f4a ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-input-synaptics
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-10-30 (3 days ago)
  dmi.bios.date: 01/29/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX32VD.214
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX32VD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX32VD.214:bd01/29/2013:svnASUSTeKCOMPUTERINC.:pnUX32VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX32VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX32VD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Tue Nov  3 10:20:43 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4931
   vendor                                     CMN
  xserver.version: 2:1.17.2-1ubuntu9

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