desktop-packages team mailing list archive

[Ashutosh Narayan <aashutoshnarayan@xxxxxxxxx>]

Public bug reported:

I am trying to run Webex session on Ubuntu 14.04 LTS. Even though
about:plugins shows java is enabled in browser, Cisco Webex session
applet does not load.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 41.0.2+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
Uname: Linux 3.13.0-66-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.16
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ashutoshn   2193 F.... pulseaudio
BuildID: 20151015172906
Channel: Unavailable
CurrentDesktop: Unity
Date: Fri Nov  6 14:59:51 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2011-02-25 (1714 days ago)
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IpRoute:
 default via 192.168.1.1 dev eth0  proto static 
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.3  metric 1 
 192.168.122.0/24 dev virbr0  proto kernel  scope link  src 192.168.122.1
IwConfig:
 lo        no wireless extensions.
 
 virbr0    no wireless extensions.
 
 eth0      no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=41.0.2/20151015172906 (In use)
RelatedPackageVersions:
 icaclient         13.0.0.256735
 totem-mozilla     3.10.1-1ubuntu4
 rhythmbox-mozilla 3.0.2-0ubuntu2
 google-talkplugin 5.40.2.0-1
 adobe-flashplugin 1:20151016.2-0trusty1
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to trusty on 2014-04-17 (567 days ago)
WifiSyslog: Nov  6 14:51:18 calypso kernel: [ 2864.166396] systemd-hostnamed[5454]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
dmi.bios.date: 04/30/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FH
dmi.board.name: G31M-ES2L
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFH:bd04/30/2010:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-ES2L:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G31M-ES2L
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

-- 
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Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1513770

Title:
  Webex applet is not loading even though java is enabled on firefox

Status in firefox package in Ubuntu:
  New

Bug description:
  I am trying to run Webex session on Ubuntu 14.04 LTS. Even though
  about:plugins shows java is enabled in browser, Cisco Webex session
  applet does not load.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 41.0.2+build2-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
  Uname: Linux 3.13.0-66-generic i686
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ashutoshn   2193 F.... pulseaudio
  BuildID: 20151015172906
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Fri Nov  6 14:59:51 2015
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2011-02-25 (1714 days ago)
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
  IpRoute:
   default via 192.168.1.1 dev eth0  proto static 
   192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.3  metric 1 
   192.168.122.0/24 dev virbr0  proto kernel  scope link  src 192.168.122.1
  IwConfig:
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
   
   eth0      no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  PrefSources: prefs.js
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=41.0.2/20151015172906 (In use)
  RelatedPackageVersions:
   icaclient         13.0.0.256735
   totem-mozilla     3.10.1-1ubuntu4
   rhythmbox-mozilla 3.0.2-0ubuntu2
   google-talkplugin 5.40.2.0-1
   adobe-flashplugin 1:20151016.2-0trusty1
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: Upgraded to trusty on 2014-04-17 (567 days ago)
  WifiSyslog: Nov  6 14:51:18 calypso kernel: [ 2864.166396] systemd-hostnamed[5454]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
  dmi.bios.date: 04/30/2010
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: FH
  dmi.board.name: G31M-ES2L
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFH:bd04/30/2010:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-ES2L:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: G31M-ES2L
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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