desktop-packages team mailing list archive

[aaron pieper <aaron.pieper@xxxxxxxxx>]

This bug is still active. I typed out a lengthy e-mail and went to send
it, but there was a temporary connection issue with  our IMAP servers. I
chose the "Save Draft" option in evolution and closed the e-mail, but
the draft was not saved anywhere. Unlike the original poster I did not
receive any sort of warning about losing data.

One of my coworkers reproduced the issue by going offline in IMAP mode,
and saving a draft. The draft is never saved in offline mode, even
though evolution says it saved a draft.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to evolution in Ubuntu.
https://bugs.launchpad.net/bugs/714294

Title:
  Evolution Does Not Appear to Correctly Save Draft Email Messages If
  Using IMAP Folder and Offline

Status in evolution package in Ubuntu:
  Expired

Bug description:
  Binary package hint: evolution

  I am new to using Evolution, having previously used Thunderbird.
  I set Evolution up with IMAP access, using the "imap+" option, to three different accounts.

  1) Yahoo account
  2) gmail account
  3) NTL World (Virgin Media) account that is I believe just another gmail account

  All works well. I experimented with a few options and set the sent
  mail and drafts folder to be the corresponding IMAP "folder" for each
  account. I checked that on creating and saving a draft message that
  that message appeared in the IMAP draft folder for each account, both
  as seen in Evolution and on-line via  the web portal connection to
  each account. I did the same for sent mail. All worked well. I had
  been on-line at this point.

  I then wondered what would happen if I was off-line. So I went off-
  line, I used two different methods, disconnecting the wireless
  connection and by clicking on the Evolution on/off line icon in the
  bottom left of the program window. Both methods seemed to produce the
  same results. This was:

  1) Go off-line
  2) Create new message
  3) Save message, by clicking on icon on menu bar. There is no message when you do this to say if the save is or isn't successful.
  4) After the save operation, immediately quit the message using the close button (top left menu bar cross in red-circle). The message window closes with no further dialog or prompt.
  5) Now look for saved draft message. It can't be found. It is not in the designated drafts folder (an IMAP "on-line" draft folder). I had previously set the draft folder up for off-line access by right hand clicking on the folder and setting this by a tick-box on the properties item). I also could not find the message in any of the local folders.
  6) I repeated this for all three account with the same behaviour.
  7) The messages appear to have been lost. Well at least I couldn't find them to re-open them to continue and send them.

  Now it might be reasonable to suggest I should use a local folder for
  drafts (the Evolution default), but I wanted to try to see if I could
  synchronize send and drafts messages between machines using imap.

  What I would hope is:
  1) Evolution would not allow a save operation that did not not "work" and then allow the use to quit the message window without any prompt.
  2) If Evolution has saved the message it would be useful to make it clear to the user where it has been saved.

  Now having said all of this on quitting Evolution I did receive a
  message pop-up window about I would lose some data (I can't remember
  the exact message dialog box), and on selecting the safe option not to
  quit, one of my closed message windows may have re-appeared. I can't
  be sure about this as it could have been an open draft window that I
  had not saved. It certainly was not all of the "missing" draft
  messages.

  The other related item is it is not clear how to easily set up all on-line folders in an account for off-line access. I thought I had done this in the main settings, but then when right clicking on each folder:
    Properties -> "Copy folder content for offline operation"
  was not ticked. I seemed to have to individually set this for every folder, not ideal. Have I missed an easy way to set this up so that any future created imap folder would automatically be setup for off-line access?

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: evolution 2.30.3-1ubuntu7.3
  ProcVersionSignature: Ubuntu 2.6.35-25.44-generic-pae 2.6.35.10
  Uname: Linux 2.6.35-25-generic-pae i686
  Architecture: i386
  Date: Sun Feb  6 21:44:15 2011
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_GB.utf8
   SHELL=/bin/bash
  SourcePackage: evolution

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/714294/+subscriptions