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[Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

 

I'm having the same issue. My touchscreen is detected and shows up when
checking lsusb, xinput_calibrator, xinput --list, and dmesg -- all with
no errors that I can see. In tens of hours of searching, building
kernels, patching modules/drivers, downloading drivers, tools and other
distros nothing has worked with one exception. I tried the suggestion of
elmarikon and eventually got single touch to work 10 minutes ago.

If I can help by providing logs or testing kernels, patches, I'm willing
to. I'm desperate to get this touchscreen to work reliably and support
multi-touch.

Thanks to elmarikon for getting it to work for the first time in months. I can't ever power off the machine now.
 
Ubuntu Version
    Wily 15.10

Kernel Version
    4.2.0-17-generic

xinput --list
    ↳ Quanta Computer OpticalTouchScreen      	id=12	[slave  pointer  (2)]

lsusb
    Bus 001 Device 005: ID 0408:3003 Quanta Computer, Inc.

lsmod
    hid                   118784  7 hid_multitouch,usbhid,hid_logitech_dj,hid_logitech_hidpp

dmesg (most recent output after many attempts following elmarikon's "fix")
    input: Quanta Computer OpticalTouchScreen as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.0/0003:0408:3003.0007/input/input16
    hid-multitouch 0003:0408:3003.0007: input,hiddev0,hidraw4: USB HID v1.10 Mouse [Quanta Computer OpticalTouchScreen] on usb-0000:00:1a.0-1.6/input0
    hid-multitouch 0003:0408:3003.0007: usb_submit_urb(ctrl) failed: -1
    hid-multitouch 0003:0408:3003.0007: usb_submit_urb(ctrl) failed: -1

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https://bugs.launchpad.net/bugs/998546

Title:
  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
  11.04 but no longer works on 12.04

Status in xorg-server package in Ubuntu:
  Triaged

Bug description:
  My touch-screen, Quanta Computer OpticalTouchScreen, used to work on
  Natty 11.04.

  But on Precise 12.04 it is not recognised.

  I understand this was supposed to have been fixed but it does not work
  on my system.

  I am not sure what other information to provide for you, so here is
  some:

  Ubuntu 12.04 LTS 64-bit (fully updated)
  Linux Daisy 3.2.0-24-generic #37-Ubuntu SMP Wed Apr 25 08:43:22 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

  http://askubuntu.com/questions/134505/touchscreen-broken-after-
  installing-12-04

  Thank you.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic 3.2.0-24.37
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  paddy      2030 F.... pulseaudio
   /dev/snd/controlC1:  paddy      2030 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xfe520000 irq 46'
     Mixer name	: 'Realtek ALC662 rev1'
     Components	: 'HDA:10ec0662,10250012,00100101'
     Controls      : 31
     Simple ctrls  : 16
  Card1.Amixer.info:
   Card hw:1 'CNFA257'/'Chicony Electronics Co., Ltd. CNFA257 at usb-0000:00:1a.0-1.5, high speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB04f2:b28b'
     Controls      : 2
     Simple ctrls  : 1
  Date: Sat May 12 21:24:09 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
  MachineType: Packard Bell oneTwo L5861
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=a7c09981-302e-47e6-b6dc-5389ae51499e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  RfKill:
   
  SourcePackage: linux
  StagingDrivers: r8712u mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/08/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P01-A4
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: oneTwo L5861
  dmi.board.vendor: Packard Bell
  dmi.chassis.type: 3
  dmi.chassis.vendor: Packard Bell
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A4:bd03/08/2011:svnPackardBell:pnoneTwoL5861:pvr:rvnPackardBell:rnoneTwoL5861:rvr:cvnPackardBell:ct3:cvr:
  dmi.product.name: oneTwo L5861
  dmi.sys.vendor: Packard Bell

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