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Message #147895
[Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04
I'm having the same issue. My touchscreen is detected and shows up when
checking lsusb, xinput_calibrator, xinput --list, and dmesg -- all with
no errors that I can see. In tens of hours of searching, building
kernels, patching modules/drivers, downloading drivers, tools and other
distros nothing has worked with one exception. I tried the suggestion of
elmarikon and eventually got single touch to work 10 minutes ago.
If I can help by providing logs or testing kernels, patches, I'm willing
to. I'm desperate to get this touchscreen to work reliably and support
multi-touch.
Thanks to elmarikon for getting it to work for the first time in months. I can't ever power off the machine now.
Ubuntu Version
Wily 15.10
Kernel Version
4.2.0-17-generic
xinput --list
↳ Quanta Computer OpticalTouchScreen id=12 [slave pointer (2)]
lsusb
Bus 001 Device 005: ID 0408:3003 Quanta Computer, Inc.
lsmod
hid 118784 7 hid_multitouch,usbhid,hid_logitech_dj,hid_logitech_hidpp
dmesg (most recent output after many attempts following elmarikon's "fix")
input: Quanta Computer OpticalTouchScreen as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.0/0003:0408:3003.0007/input/input16
hid-multitouch 0003:0408:3003.0007: input,hiddev0,hidraw4: USB HID v1.10 Mouse [Quanta Computer OpticalTouchScreen] on usb-0000:00:1a.0-1.6/input0
hid-multitouch 0003:0408:3003.0007: usb_submit_urb(ctrl) failed: -1
hid-multitouch 0003:0408:3003.0007: usb_submit_urb(ctrl) failed: -1
--
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https://bugs.launchpad.net/bugs/998546
Title:
0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
11.04 but no longer works on 12.04
Status in xorg-server package in Ubuntu:
Triaged
Bug description:
My touch-screen, Quanta Computer OpticalTouchScreen, used to work on
Natty 11.04.
But on Precise 12.04 it is not recognised.
I understand this was supposed to have been fixed but it does not work
on my system.
I am not sure what other information to provide for you, so here is
some:
Ubuntu 12.04 LTS 64-bit (fully updated)
Linux Daisy 3.2.0-24-generic #37-Ubuntu SMP Wed Apr 25 08:43:22 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
http://askubuntu.com/questions/134505/touchscreen-broken-after-
installing-12-04
Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic 3.2.0-24.37
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: paddy 2030 F.... pulseaudio
/dev/snd/controlC1: paddy 2030 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xfe520000 irq 46'
Mixer name : 'Realtek ALC662 rev1'
Components : 'HDA:10ec0662,10250012,00100101'
Controls : 31
Simple ctrls : 16
Card1.Amixer.info:
Card hw:1 'CNFA257'/'Chicony Electronics Co., Ltd. CNFA257 at usb-0000:00:1a.0-1.5, high speed'
Mixer name : 'USB Mixer'
Components : 'USB04f2:b28b'
Controls : 2
Simple ctrls : 1
Date: Sat May 12 21:24:09 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
MachineType: Packard Bell oneTwo L5861
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=a7c09981-302e-47e6-b6dc-5389ae51499e ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-24-generic N/A
linux-backports-modules-3.2.0-24-generic N/A
linux-firmware 1.79
RfKill:
SourcePackage: linux
StagingDrivers: r8712u mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/08/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P01-A4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: oneTwo L5861
dmi.board.vendor: Packard Bell
dmi.chassis.type: 3
dmi.chassis.vendor: Packard Bell
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A4:bd03/08/2011:svnPackardBell:pnoneTwoL5861:pvr:rvnPackardBell:rnoneTwoL5861:rvr:cvnPackardBell:ct3:cvr:
dmi.product.name: oneTwo L5861
dmi.sys.vendor: Packard Bell
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