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Message #147964
[Bug 1514541] [NEW] Ubuntu's Firefox build renders IBM's PMR page incorrectly
Public bug reported:
When working with IBM's support site (working with PMRs, specifically),
the page renders incorrectly in Ubuntu 14.04. I've attached a
screenshot of how the page renders in Ubuntu's Firefox build, and a
stock build from Windows 7.
The URL is: https://www-947.ibm.com/support/servicerequest/Home.action
You will likely need a login to access that page. If you don't have an
IBM support account, you can set one up (for free) at:
https://www.ibm.com/account/profile/us?page=reg&okurl=www-947.ibm.com%2Fsupport%2Fentry%2Fmyportal%2Fsupport&failurl=https%3A%2F%2Fwww-947.ibm.com%2Fsupport%2Fentry%2Fportal%2Fsupport&cancelurl=https%3A%2F%2Fwww-947.ibm.com%2Fsupport%2Fentry%2Fportal%2Fsupport&lang=en_US
Ubuntu version: Ubuntu 14.04.3 LTS (64-bit)
Package version: 42.0+build2-0ubuntu0.14.04.1
Expected result: See attached image
Actual result: See attached image. Graphics for "submit a new PMR"
button and help button straddle the line instead of being above it.
I've tried the usual Firefox troubleshooting steps from their web site,
and I've tried resizing the window, but none of that helped.
I've seen this for months, so it's not a new issue; I've just finally
gotten around to reporting it.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 42.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.16.0-52.71~14.04.1-generic 3.16.7-ckt18
Uname: Linux 3.16.0-52-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lewij16 1923 F.... pulseaudio
BuildID: 20151030084315
Channel: Unavailable
CurrentDesktop: Unity
Date: Mon Nov 9 12:38:11 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-04-03 (219 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IpRoute:
default via 10.0.2.2 dev eth0 proto static
10.0.2.0/24 dev eth0 proto kernel scope link src 10.0.2.15 metric 1
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefErrors: 'utf-8' codec can't decode byte 0xa1 in position 4854: invalid start byte
Profiles: Profile0 (Default) - LastVersion=42.0/20151030084315 (In use)
RelatedPackageVersions:
totem-mozilla 3.10.1-1ubuntu4
icedtea-7-plugin 1.5-1ubuntu1
rhythmbox-mozilla 3.0.2-0ubuntu2
adobe-flashplugin 1:20151016.2-0trusty1
RfKill:
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
ftp_proxy: ftp://localhost:3128/
http_proxy: http://localhost:3128/
** Affects: firefox (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
** Attachment added: "Screenshot of render issues in Ubuntu's Firefox build vs stock Windows build"
https://bugs.launchpad.net/bugs/1514541/+attachment/4515662/+files/Firefox%20comparison.png
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1514541
Title:
Ubuntu's Firefox build renders IBM's PMR page incorrectly
Status in firefox package in Ubuntu:
New
Bug description:
When working with IBM's support site (working with PMRs,
specifically), the page renders incorrectly in Ubuntu 14.04. I've
attached a screenshot of how the page renders in Ubuntu's Firefox
build, and a stock build from Windows 7.
The URL is: https://www-947.ibm.com/support/servicerequest/Home.action
You will likely need a login to access that page. If you don't have an
IBM support account, you can set one up (for free) at:
https://www.ibm.com/account/profile/us?page=reg&okurl=www-947.ibm.com%2Fsupport%2Fentry%2Fmyportal%2Fsupport&failurl=https%3A%2F%2Fwww-947.ibm.com%2Fsupport%2Fentry%2Fportal%2Fsupport&cancelurl=https%3A%2F%2Fwww-947.ibm.com%2Fsupport%2Fentry%2Fportal%2Fsupport&lang=en_US
Ubuntu version: Ubuntu 14.04.3 LTS (64-bit)
Package version: 42.0+build2-0ubuntu0.14.04.1
Expected result: See attached image
Actual result: See attached image. Graphics for "submit a new PMR"
button and help button straddle the line instead of being above it.
I've tried the usual Firefox troubleshooting steps from their web
site, and I've tried resizing the window, but none of that helped.
I've seen this for months, so it's not a new issue; I've just finally
gotten around to reporting it.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 42.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.16.0-52.71~14.04.1-generic 3.16.7-ckt18
Uname: Linux 3.16.0-52-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lewij16 1923 F.... pulseaudio
BuildID: 20151030084315
Channel: Unavailable
CurrentDesktop: Unity
Date: Mon Nov 9 12:38:11 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-04-03 (219 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IpRoute:
default via 10.0.2.2 dev eth0 proto static
10.0.2.0/24 dev eth0 proto kernel scope link src 10.0.2.15 metric 1
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefErrors: 'utf-8' codec can't decode byte 0xa1 in position 4854: invalid start byte
Profiles: Profile0 (Default) - LastVersion=42.0/20151030084315 (In use)
RelatedPackageVersions:
totem-mozilla 3.10.1-1ubuntu4
icedtea-7-plugin 1.5-1ubuntu1
rhythmbox-mozilla 3.0.2-0ubuntu2
adobe-flashplugin 1:20151016.2-0trusty1
RfKill:
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
ftp_proxy: ftp://localhost:3128/
http_proxy: http://localhost:3128/
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