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Message #147974
[Bug 1412572] Re: Cannot log into imap server after upgrading to 1.31
The login still does not work upgrading from 1.24 to 1.3x. It was 1.31
and it is 1.38 now. I give up.
Finally I hided my existing default under .thunderbird and installed
1.38.3 effectively as new. Then recreated the accounts and login
works. Moved the local folders back into the new default to keep
archives.
The bug report has been open long enough. I don't think anyone would
be interested in troubleshooting what was wrong with the upgrade.
Please close.
Thanks for logging the bug report.
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https://bugs.launchpad.net/bugs/1412572
Title:
Cannot log into imap server after upgrading to 1.31
Status in thunderbird package in Ubuntu:
New
Bug description:
I cannot log into the file server after upgrading to
1:31.4.0+build1-0ubuntu0.14.04.1.
Imap.log says:
-1928333568[7fb38dbdf8e0]: ImapThreadMainLoop entering [this=8d9ca800]
-951789696[7fb3c6117580]: 8d9ca800:imap.na.alcatel.com:NA:SetupWithUrl: clearing IMAP_CONNECTION_IS_OPEN
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:ProcessCurrentURL: entering
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:ProcessCurrentURL:imap://pcchan@xxxxxxxxxxxxxxxxxxx:993/select%3E/INBOX: = currentUrl
-1928333568[7fb38dbdf8e0]: ReadNextLine [stream=8d102d10 nb=0 needmore=1]
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: clearing IMAP_CONNECTION_IS_OPEN - rv = 805a1fec
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:TellThreadToDie: close socket connection
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: (null)
-1928333568[7fb38dbdf8e0]: 8d9ca800:imap.na.alcatel.com:NA:ProcessCurrentURL: aborting queued urls
-1928333568[7fb38dbdf8e0]: ImapThreadMainLoop leaving [this=8d9ca800]
:
It works fine when downloaded to 1:24.6.0+build1-0ubuntu0.13.10.1.
For the good login using 1.24, the imap.log showed:
1990194944[7f287756b130]: ImapThreadMainLoop entering [this=7e668800]
-1478715520[7f28a6a50370]: 7e668800:imap.na.alcatel.com:NA:SetupWithUrl: clearing IMAP_CONNECTION_IS_OPEN
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:ProcessCurrentURL: entering
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:ProcessCurrentURL:imap://pcchan@xxxxxxxxxxxxxxxxxxx:993/select%3E/INBOX: = currentUrl
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=53 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: * OK The Microsoft Exchange IMAP4 service is ready.^M
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:SendData: 1 capability^M
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=96 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN CHILDREN IDLE NAMESPACE LITERAL+^M
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=28 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: 1 OK CAPABILITY completed.^M
1990194944[7f287756b130]: try to log in
1990194944[7f287756b130]: IMAP auth: server caps 0x1185235, pref 0x1006, failed 0x0, avail caps 0x1004
1990194944[7f287756b130]: (GSSAPI = 0x1000000, CRAM = 0x20000, NTLM = 0x100000, MSN = 0x200000, PLAIN = 0x1000, LOGIN = 0x2, old-style IMAP login = 0x4)auth external IMAP login = 0x20000000
1990194944[7f287756b130]: trying auth method 0x1000
1990194944[7f287756b130]: got new password
1990194944[7f287756b130]: IMAP: trying auth method 0x1000
1990194944[7f287756b130]: PLAIN auth
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:SendData: 2 authenticate plain^M
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=3 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: +^M
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:SendData: Logging suppressed for this command (it probably contained authentication information)
1990194944[7f287756b130]: ReadNextLine [stream=76a20e10 nb=30 needmore=0]
1990194944[7f287756b130]: 7e668800:imap.na.alcatel.com:NA:CreateNewLineFromSocket: 2 OK AUTHENTICATE completed.^M
1990194944[7f287756b130]: login succeeded
It has been like that for a while. I current keep downgrade it when
it is still possible.
Can you tell what I should do to troubleshoot and fix that. Would
firing off a debugger help?
Thanks.
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