← Back to team overview

desktop-packages team mailing list archive

[Bug 1508826] Re: [20ANCTO1WW, Realtek ALC3232, Black Headphone Out, Left] No sound at all when headset plugged in


Same issue, it also only works when the headphones aren't plugged in
during boot. I don't have a docking station. The hdajackretask change
didn't help either. Thinkpad W540

** Changed in: alsa-driver (Ubuntu)
       Status: Incomplete => Confirmed

You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.

  [20ANCTO1WW, Realtek ALC3232, Black Headphone Out, Left] No sound at
  all when headset plugged in

Status in alsa-driver package in Ubuntu:

Bug description:
  Sounds works fine through the internal speakers, but once I plug a
  headset or headphones (I tried two things, in case one was broken) in
  to the audio out, I get nothing.

  Looking in alsamixer, plugging the headset in mutes the 'Speaker'
  output and unmutes the 'Headphone' output, and restores the Master
  volume to its previous headset-in value. Unplugging the headset does
  the opposite (mutes 'Headphone'; unmutes 'Speaker'), as I would

  This was working on vivid, so a definite regression, I think.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
   /dev/snd/controlC1:  daniel     5155 F.... pulseaudio
   /dev/snd/controlC0:  daniel     5155 F.... pulseaudio
  Date: Thu Oct 22 09:37:39 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-09-04 (412 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D0c', '/dev/snd/pcmC1D0p', '/dev/snd/controlC1', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D8p', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie
   Error executing command as another user: Not authorized
   This incident has been reported.
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [20ANCTO1WW, Realtek ALC3232, Black Headphone Out, Left] No sound at all
  UpgradeStatus: Upgraded to wily on 2015-10-21 (0 days ago)
  dmi.bios.date: 05/21/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GLET70WW (2.24 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20ANCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGLET70WW(2.24):bd05/21/2014:svnLENOVO:pn20ANCTO1WW:pvrThinkPadT440p:rvnLENOVO:rn20ANCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20ANCTO1WW
  dmi.product.version: ThinkPad T440p
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to: