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[Bug 1516352] [NEW] printer does not print

 

Public bug reported:

printer does not print. the printer is correctly recognized, but when a
print job is launched it seems it is starting but it never completes.
the problem started with ubuntu 14.04. I am running the latest version
of cups. Tried to install and re-install the printer, but the problem
persists

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.6
ProcVersionSignature: Ubuntu 3.13.0-68.111-generic 3.13.11-ckt27
Uname: Linux 3.13.0-68-generic i686
ApportVersion: 2.14.1-0ubuntu3.18
Architecture: i386
CupsErrorLog:
 
CurrentDesktop: Unity
Date: Sun Nov 15 09:51:14 2015
InstallationDate: Installed on 2014-12-25 (324 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
Lpstat: device for HP_Deskjet_3050_J610_series: dnssd://Deskjet%203050%20J610%20series%20%5BFA990C%5D._pdl-datastream._tcp.local/
MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
Papersize: a4
PpdFiles: HP_Deskjet_3050_J610_series: HP Deskjet 3050 j610 Series, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-68-generic root=UUID=3526e498-e91a-48c8-9222-a6671999a2e7 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/20/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.32
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3612
dmi.board.vendor: Wistron
dmi.board.version: 09.48
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.32:bd11/20/2008:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.32:rvnWistron:rn3612:rvr09.48:cvnWistron:ct10:cvrChassisVersion:
dmi.product.name: Compaq Presario CQ60 Notebook PC
dmi.product.version: F.32
dmi.sys.vendor: Hewlett-Packard

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apparmor apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1516352

Title:
  printer does not print

Status in cups package in Ubuntu:
  New

Bug description:
  printer does not print. the printer is correctly recognized, but when
  a print job is launched it seems it is starting but it never
  completes. the problem started with ubuntu 14.04. I am running the
  latest version of cups. Tried to install and re-install the printer,
  but the problem persists

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.6
  ProcVersionSignature: Ubuntu 3.13.0-68.111-generic 3.13.11-ckt27
  Uname: Linux 3.13.0-68-generic i686
  ApportVersion: 2.14.1-0ubuntu3.18
  Architecture: i386
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Sun Nov 15 09:51:14 2015
  InstallationDate: Installed on 2014-12-25 (324 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  Lpstat: device for HP_Deskjet_3050_J610_series: dnssd://Deskjet%203050%20J610%20series%20%5BFA990C%5D._pdl-datastream._tcp.local/
  MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
  Papersize: a4
  PpdFiles: HP_Deskjet_3050_J610_series: HP Deskjet 3050 j610 Series, hpcups 3.14.3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-68-generic root=UUID=3526e498-e91a-48c8-9222-a6671999a2e7 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/20/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.32
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3612
  dmi.board.vendor: Wistron
  dmi.board.version: 09.48
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Wistron
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.32:bd11/20/2008:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.32:rvnWistron:rn3612:rvr09.48:cvnWistron:ct10:cvrChassisVersion:
  dmi.product.name: Compaq Presario CQ60 Notebook PC
  dmi.product.version: F.32
  dmi.sys.vendor: Hewlett-Packard

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