desktop-packages team mailing list archive

Thread
Date

[Bug 1510768] Re: GoPro Hero4 camera not recognized as MTP device

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <1510768@xxxxxxxxxxxxxxxxxx>
Date: Sun, 15 Nov 2015 11:51:31 -0000
Reply-to: Bug 1510768 <1510768@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: libmtp (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to libmtp in Ubuntu.
https://bugs.launchpad.net/bugs/1510768

Title:
  GoPro Hero4 camera not recognized as MTP device

Status in libmtp package in Ubuntu:
  Confirmed

Bug description:
  My Gopro Hero 4 Silver camera isn't mounted automatically on Kubuntu
  15.10. In journal I've found the following:

  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: new high-speed USB device number 10 using ehci-pci
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: New USB device found, idVendor=2672, idProduct=000d
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: Product: StillImage
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: Manufacturer: GoPro
  Out 28 00:35:29 Nira-Notebook kernel: usb 1-1.4: SerialNumber: C3131125779345
  Out 28 00:35:29 Nira-Notebook mtp-probe[3185]: checking bus 1, device 10: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.4"
  Out 28 00:35:29 Nira-Notebook mtp-probe[3185]: bus: 1, device: 10 was not an MTP device

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: ubuntu-release-upgrader-core 1:15.10.14
  ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
  Uname: Linux 4.2.0-16-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: KDE
  Date: Wed Oct 28 00:51:00 2015
  InstallationDate: Installed on 2015-10-15 (13 days ago)
  InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to wily on 2015-10-25 (2 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libmtp/+bug/1510768/+subscriptions