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Message #149177
[Bug 1512012] Re: Kyocera Mita FS-1900 prints garbage
Okay, finding time to deal with this again.
Now I'm getting inconsistencies on the left-side port. Behaviour seems to vary according to previous history: Printing the test page first gave me the already-reported garbled output, switching off the printer and then switching it on again and retrying the printout gave me no activity on the printer and a hung print job.
So I suspect it's not the USB port that made the difference but previous history and dirty state somewhere.
What's the best way for get a full reset of all relevant state?
For reference, I'm attaching the cups error log, timestamps of my activities:
17:48:38 I started system-config-printer
17:49:38 I opened the Properties context menu entry on the printer
17:50:25 I let the Properties dialog print the test page (not the self-test page)
17:51:10 I confirmed the OK button on the "test page submitted" dialog box
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https://bugs.launchpad.net/bugs/1512012
Title:
Kyocera Mita FS-1900 prints garbage
Status in cups package in Ubuntu:
Incomplete
Bug description:
Using the PPD from
http://www.kyoceradocumentsolutions.de/dlc/de/driver/all/linux_ppd_s_ksl_8
.-downloadcenteritem-Single-
License.downloadcenteritem.html?langLabel=de_de&actURL=/content/sites/kme/de/de/index/serviceworld/downloadcenter
(the German one, not sure if that could make a difference).
Followed the instructions on
https://wiki.ubuntu.com/DebuggingPrintingProblems.
Steps in "USB Printer" gave the following results:
2. lsmod | grep usb would give several modules (is usblp the right one? the page doesn't tell)
3. tailing the syslog would show me USB activity during plug and unplug.
6. lsusb output seems legit: Bus 001 Device 013: ID 0482:0004 Kyocera Corp.
8. Device id seems legit, usb_printerid /dev/usb/lp0 says ID:FS-1900;MFG:Kyocera;CMD:PCLXL,PostScript Emulation,PCL5E,PJL;MDL:FS-1900;CLS:PRINTER;DES:Kyocera Mita FS-1900;CID:HP Laserjet 4050 Series;
10. lpinfo -v has this to say about the printer: direct usb://Kyocera/FS-1900?serial=AAP2925070 (other non-network, direct printers listed are "direct hp" and "direct hpfax", could be a modem jack I never cared about, could be something emulated, no idea)
Printing the test page gives me two sheets of paper, the first mostly
empty except for three lines each starting(?) with a single full stop
character, and a second with these lines (note the initial blank on
most line starts, could actually be multiple blanks):
ERROR
rangecheck
OFFENDING COMMAND:
filter
STACK:
.
563135
--nostringval--
--nostringval--
5
The printer seems to be emitting a line with a full stop every 20
lines or so, the full stop in the message above is somehow connected
to that.
From the DebuggingPrintingProblems page, I tried both usb-unidir-default and usb-no-reattach-default, with no discernible difference.
(Things were slightly complicated by the docking station being entirely unresponsibe on three of six USB ports. I don't know whether the ports of the drivers are at fault here, but I guess that's unrelated to CUPS.)
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: cups 2.1.0-4ubuntu3
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
CupsErrorLog:
E [31/Oct/2015:21:36:32 +0100] [Job 29] Kann Daten nicht zum Drucker senden.
E [31/Oct/2015:21:42:30 +0100] [Job 30] Kann Daten nicht zum Drucker senden.
CurrentDesktop: XFCE
Date: Sat Oct 31 21:45:05 2015
InstallationDate: Installed on 2015-08-24 (68 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
Lpstat:
device for Farblaser: dnssd://Xerox%20Phaser%206500DN%20(D6%3AA3%3AE5)._pdl-datastream._tcp.local/
device for FS-1900: usb://Kyocera/FS-1900?serial=AAP2925070
MachineType: Dell Inc. Precision M4600
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Farblaser.ppd', '/etc/cups/ppd/FS-1900.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Farblaser.ppd: Permission denied
grep: /etc/cups/ppd/FS-1900.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-16-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash
SourcePackage: cups
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-10-28 (3 days ago)
dmi.bios.date: 12/26/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 08V9YG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd12/26/2013:svnDellInc.:pnPrecisionM4600:pvr01:rvnDellInc.:rn08V9YG:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M4600
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References