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[Bug 1517465] [NEW] Resolution too low on external monitor through Intel graphics, reversion in 4.x kernel

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Thomas Hinkle <tmhinkle@xxxxxxxxx>
Date: Wed, 18 Nov 2015 13:07:22 -0000
Reply-to: Bug 1517465 <1517465@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

I have the incorrect resolution on my external monitor since upgrading
to 15.10 with the 4.x kernel.

Playing with xmode lines manually via xrandr has failed -- when I create
a correct 1920x1080 modeline and force it, it is unable to display.

Booting with the 3.19.0-26 kernel fixes the issue.

The Machine in question is a Dell XPS 12. Video card: Intel 3rd Gen
graphics controller.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Wed Nov 18 07:58:53 2015
DistUpgraded: 2015-11-06 06:09:04,179 DEBUG enabling apt cron job
DistroCodename: wily
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:0589]
InstallationDate: Installed on 2014-11-08 (375 days ago)
InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. XPS 12 9Q23
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed root=UUID=31556373-7ffa-4f76-a0f4-0a770bb0f04f ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to wily on 2015-11-06 (12 days ago)
dmi.bios.date: 08/01/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0520M8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A08
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd08/01/2013:svnDellInc.:pnXPS129Q23:pvrA08:rvnDellInc.:rn0520M8:rvrA00:cvnDellInc.:ct8:cvrA08:
dmi.product.name: XPS 12 9Q23
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.64-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
xserver.bootTime: Wed Nov 18 07:57:09 2015
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                                 957
 vendor                                     LGD
xserver.version: 2:1.17.2-1ubuntu9

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug resolution ubuntu wily

** Description changed:

  I have the incorrect resolution on my external monitor since upgrading
  to 15.10 with the 4.x kernel.
  
  Playing with xmode lines manually via xrandr has failed -- when I create
  a correct 1920x1080 modeline and force it, it is unable to display.
  
  Booting with the 3.19.0-26 kernel fixes the issue.
  
- The Machine in question is a Dell XPS 13. Video card: Intel 3rd Gen
+ The Machine in question is a Dell XPS 12. Video card: Intel 3rd Gen
  graphics controller.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Wed Nov 18 07:58:53 2015
  DistUpgraded: 2015-11-06 06:09:04,179 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
-  Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
-    Subsystem: Dell Device [1028:0589]
+  Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
+    Subsystem: Dell Device [1028:0589]
  InstallationDate: Installed on 2014-11-08 (375 days ago)
  InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. XPS 12 9Q23
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed root=UUID=31556373-7ffa-4f76-a0f4-0a770bb0f04f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-11-06 (12 days ago)
  dmi.bios.date: 08/01/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0520M8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd08/01/2013:svnDellInc.:pnXPS129Q23:pvrA08:rvnDellInc.:rn0520M8:rvrA00:cvnDellInc.:ct8:cvrA08:
  dmi.product.name: XPS 12 9Q23
  dmi.product.version: A08
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Wed Nov 18 07:57:09 2015
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                                 957 
-  vendor                                     LGD
+  product id                                 957
+  vendor                                     LGD
  xserver.version: 2:1.17.2-1ubuntu9

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1517465

Title:
  Resolution too low on external monitor through Intel graphics,
  reversion in 4.x kernel

Status in xorg package in Ubuntu:
  New

Bug description:
  I have the incorrect resolution on my external monitor since upgrading
  to 15.10 with the 4.x kernel.

  Playing with xmode lines manually via xrandr has failed -- when I
  create a correct 1920x1080 modeline and force it, it is unable to
  display.

  Booting with the 3.19.0-26 kernel fixes the issue.

  The Machine in question is a Dell XPS 12. Video card: Intel 3rd Gen
  graphics controller.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Wed Nov 18 07:58:53 2015
  DistUpgraded: 2015-11-06 06:09:04,179 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0589]
  InstallationDate: Installed on 2014-11-08 (375 days ago)
  InstallationMedia: Ubuntu-GNOME 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. XPS 12 9Q23
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed root=UUID=31556373-7ffa-4f76-a0f4-0a770bb0f04f ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-11-06 (12 days ago)
  dmi.bios.date: 08/01/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0520M8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd08/01/2013:svnDellInc.:pnXPS129Q23:pvrA08:rvnDellInc.:rn0520M8:rvrA00:cvnDellInc.:ct8:cvrA08:
  dmi.product.name: XPS 12 9Q23
  dmi.product.version: A08
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Wed Nov 18 07:57:09 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                 957
   vendor                                     LGD
  xserver.version: 2:1.17.2-1ubuntu9

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Follow ups

[Bug 1517465] Re: Resolution too low on external monitor through Intel graphics, reversion in 4.x kernel
From: Christopher M. Penalver, 2015-11-21