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Message #149943
[Bug 1469313] Re: After installing hplip 3.15.6 printer is sometimes not recognized after reboot
With hplip 3.15.11 I still have the same problem.
Every time I have to boot the computer I need to uninstall and reinstall hplip
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https://bugs.launchpad.net/bugs/1469313
Title:
After installing hplip 3.15.6 printer is sometimes not recognized
after reboot
Status in HPLIP:
New
Status in hplip package in Ubuntu:
Confirmed
Bug description:
HPLIP was automatically updated on 11 June 2015. During the upgrade
instructions were carefully followed however at the end the printer
was not recognized. The upgrade was attempted again and it was then
noted that it was required to turn off then on the printer for it be
be recognized at the end of the install. Today, 26 June 2015 after a
reboot caused by a video freeze the printer was not recognized
(firmware was not downloaded during boot as usual) and running hp-
setup shows printer not recognized even after turning the printer off
then on several times and also unplugging and replugging it in to the
usb port. I have not yet gone through these steps:
=> Run the command "hp-uninstall" to cleanly uninstall HPLIP. Remove
plug-ins too when prompted.
=> Install the latest (or already downloaded 3.15.2 run file)
=> Remove all the existing queues by running the command "hp-setup -r"
=> Re-configure the queue by running the command "hp-setup". This step
will also prompt for installing the plugin. Follow the prompts to
install the plugins.
=> Try printing to the queue named HP_LaserJet_1020
After going through all the steps above the printer is again
functional. Note: during the step to install the hp driver besides
unplugging and replugging in the usb cable I have to additionally turn
the printer off and on. Once this is done the driver installs
correctly.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: hplip (not installed)
Uname: Linux 4.0.0-997-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: GNOME
Date: Fri Jun 26 15:12:48 2015
InstallationDate: Installed on 2014-10-24 (245 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
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References