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[Bug 848119] Re: Not usable on a server in DMZ

 

Hi Geir,

I'm glad one of the options I offered worked for you. I guess it was
designed precisely for the use case you describe. Since network policies
can vary, I guess no provisions were made for the case where even HTTP
would be blocked; in your case, SMTP would have worked but I can imagine
that on most DMZs that's also bound to be closed.

I'll close this report as Invalid as per comment #3.

Thanks again for your report!

---
Ubuntu Bug Squad volunteer triager
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** Changed in: apport (Ubuntu)
       Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/848119

Title:
  Not usable on a server in DMZ

Status in “apport” package in Ubuntu:
  Invalid

Bug description:
  ubuntu-bug seemes to require both a web browser and outgoing
  connections on tcp port 80. With an Ubuntu server in a locked-down
  DMZ, neither are lightly to be available, so reporting bugs on such
  systems becomes cumbersome.

  In our case, an option to report using SMTP would have worked nicely,
  but as far as we can see, no such option exists.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: apport 1.20.1-0ubuntu5
  ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  Architecture: amd64
  Date: Mon Sep 12 19:41:49 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=nb_NO:en
   LANG=nb_NO.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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