← Back to team overview

desktop-packages team mailing list archive

[Bug 1519370] [NEW] can't switch to USB headset after plugging it in

 

Public bug reported:

In 15.10 (Wily)...

I get to work, plug in my USB hub with my USB headset plugged into it,
go to sound settings.

Headset is listed there. I tell sound settings to switch output to the
headset. It doesn't switch (i.e., when I play a test sound, it's still
coming out of the laptop's speakers).

I unplug the USB headset and plug it back in. Same problem.

I log out and log back in again. Same problem.

To actually fix this problem, I have to run pulseaudio -k and then
pluseaudio --start --log-target=syslog.

I suspect this is related to
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1518411 . Is that
possible?

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: pulseaudio 1:6.0-0ubuntu13 [modified: usr/share/pulseaudio/alsa-mixer/paths/analog-input-internal-mic.conf]
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC2D0p:   jik        2515 F...m pulseaudio
 /dev/snd/controlC2:  jik        2515 F.... pulseaudio
 /dev/snd/controlC0:  jik        2515 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Nov 24 08:50:13 2015
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to wily on 2015-11-17 (6 days ago)
dmi.bios.date: 12/12/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W740SU
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/12/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: Galago UltraPro
dmi.product.version: galu1
dmi.sys.vendor: System76, Inc.

** Affects: pulseaudio (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1519370

Title:
  can't switch to USB headset after plugging it in

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  In 15.10 (Wily)...

  I get to work, plug in my USB hub with my USB headset plugged into it,
  go to sound settings.

  Headset is listed there. I tell sound settings to switch output to the
  headset. It doesn't switch (i.e., when I play a test sound, it's still
  coming out of the laptop's speakers).

  I unplug the USB headset and plug it back in. Same problem.

  I log out and log back in again. Same problem.

  To actually fix this problem, I have to run pulseaudio -k and then
  pluseaudio --start --log-target=syslog.

  I suspect this is related to
  https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1518411 . Is that
  possible?

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: pulseaudio 1:6.0-0ubuntu13 [modified: usr/share/pulseaudio/alsa-mixer/paths/analog-input-internal-mic.conf]
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC2D0p:   jik        2515 F...m pulseaudio
   /dev/snd/controlC2:  jik        2515 F.... pulseaudio
   /dev/snd/controlC0:  jik        2515 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Nov 24 08:50:13 2015
  SourcePackage: pulseaudio
  UpgradeStatus: Upgraded to wily on 2015-11-17 (6 days ago)
  dmi.bios.date: 12/12/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W740SU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/12/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: Galago UltraPro
  dmi.product.version: galu1
  dmi.sys.vendor: System76, Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1519370/+subscriptions


Follow ups