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[Bug 1519029] Re: Lenovo T240 in Dock, bad resolution on logon and no mouse pointer

 

Adam, thank you for reporting this and helping make Ubuntu better.

As per
https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/giuj20uc.txt an
update to your computer's buggy and outdated BIOS is available (2.33).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status New.
Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1519029

Title:
  Lenovo T240 in Dock, bad resolution on logon and no mouse pointer

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Laptop works perfectly when not docked.

  If I boot when in the dock, the logon screen is highly corrupted.  I
  can enter my username and password anyway and then it logs me in, I
  can see the screen on the external display, and everything works
  EXCEPT my mouse pointer is invisible!  I can move the mouse around and
  if I get it in the right place (for example, I can get to a corner)
  and click it works, so the OS "knows" where the mouse pointer is but I
  just can't see it.

  
  If I boot up and log in with the laptop undocked, and then place in the dock, everything works perfectly.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Nov 23 08:41:43 2015
  DistUpgraded: 2015-11-15 14:47:03,747 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
     Subsystem: Lenovo ThinkPad X240 [17aa:2214]
  InstallationDate: Installed on 2014-04-04 (597 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  MachineType: LENOVO 20AL009CUS
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-18-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-11-15 (7 days ago)
  dmi.bios.date: 02/06/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET69WW (2.19 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20AL009CUS
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGIET69WW(2.19):bd02/06/2014:svnLENOVO:pn20AL009CUS:pvrThinkPadX240:rvnLENOVO:rn20AL009CUS:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20AL009CUS
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Mon Nov 23 08:30:48 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1005 
   vendor                                     LGD
  xserver.version: 2:1.17.2-1ubuntu9

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