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that issue should be fixed in the current gtk version, closing
** Changed in: gtk+3.0 (Ubuntu)
Status: New => Triaged
** Changed in: ubuntu
Status: Triaged => Fix Released
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https://bugs.launchpad.net/bugs/1506490
Title:
Print dialog - getting printer information failed
Status in GTK+:
Unknown
Status in ubuntu-mate:
New
Status in gtk+3.0 package in Ubuntu:
Fix Released
Bug description:
Running Ubuntu Mate 14.04 a number of printers fail when used from the
print dialog. However they can be printed to successfully from
LIbreOffice and can also have a test page sent to them.
When using the system print dialog the status of the printer is set
to:
'Getting printer information failed'
And the Print button is disabled.
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