desktop-packages team mailing list archive

[Ole Kristian Bendiksen <1522882@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Sound stopped working after software upgrade. It has been working fine
up to now. I added external speakers, thei were working fine, now they
seem to have died. no sin of light whatsoever.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
Uname: Linux 3.13.0-71-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ole_kr_b  23046 F.... pulseaudio
 /dev/snd/controlC0:  ole_kr_b  23046 F.... pulseaudio
CurrentDesktop: XFCE
Date: Fri Dec  4 16:09:56 2015
InstallationDate: Installed on 2015-10-01 (63 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Innebygd lydenhet - HD-Audio Generic
Symptom_DevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  lightdm   21819 F.... pulseaudio
                      ole_kr_b  23046 F.... pulseaudio
 /dev/snd/controlC0:  lightdm   21819 F.... pulseaudio
                      ole_kr_b  23046 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [Aspire ES1-520, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/06/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Bellemere_BE
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd05/06/2015:svnAcer:pnAspireES1-520:pvrV1.02:rvnAcer:rnBellemere_BE:rvrV1.02:cvnAcer:ct9:cvrChassisVersion:
dmi.product.name: Aspire ES1-520
dmi.product.version: V1.02
dmi.sys.vendor: Acer

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1522882

Title:
  [Aspire ES1-520, ATI R6xx HDMI, Digital Out, HDMI] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Sound stopped working after software upgrade. It has been working fine
  up to now. I added external speakers, thei were working fine, now they
  seem to have died. no sin of light whatsoever.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
  Uname: Linux 3.13.0-71-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ole_kr_b  23046 F.... pulseaudio
   /dev/snd/controlC0:  ole_kr_b  23046 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Fri Dec  4 16:09:56 2015
  InstallationDate: Installed on 2015-10-01 (63 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
  Symptom_Card: Innebygd lydenhet - HD-Audio Generic
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lightdm   21819 F.... pulseaudio
                        ole_kr_b  23046 F.... pulseaudio
   /dev/snd/controlC0:  lightdm   21819 F.... pulseaudio
                        ole_kr_b  23046 F.... pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [Aspire ES1-520, ATI R6xx HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/06/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Bellemere_BE
  dmi.board.vendor: Acer
  dmi.board.version: V1.02
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd05/06/2015:svnAcer:pnAspireES1-520:pvrV1.02:rvnAcer:rnBellemere_BE:rvrV1.02:cvnAcer:ct9:cvrChassisVersion:
  dmi.product.name: Aspire ES1-520
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer

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