desktop-packages team mailing list archive

[Łukasz Zemczak <848757@xxxxxxxxxxxxxxxxxx>]

** Attachment added: "mission-control logs of the not working case"
   https://bugs.launchpad.net/bugs/848757/+attachment/2396101/+files/misson-control-13-09-11_09-16-39.log

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https://bugs.launchpad.net/bugs/848757

Title:
  Empathy fails connecting to jabber account - "No reason specified"

Status in “empathy” package in Ubuntu:
  New

Bug description:
  I have seen some other people reporting a similar bug (e.g. #753820)
  with similar issues, but not sure if the causes are the same. Might be
  a duplicate in the end.

  Situation: I was using Empathy with this jabber account for some time
  now, everything worked fine. Until one day it simply stopped working -
  that day no updates have been made or system changes. Empathy simply
  can't connect to the account, giving an error "No reason specified".
  Other clients connect correctly. I have attached mission-control and
  gabble (jabber) logs for convenience.

  I did some research and experiments regarding this bug, as I am able to temporarily remove it. It seems the problem might be related to mission-control-5. After removal of the .mission-control directory, killing the mission-control-5 process, and inputting account data anew, Empathy connects with no problems. Disconnecting and connecting works correctly. The problem re-appears whenever Empathy is restarted.
  No changes seem to happen in .mission-control/ between the working and not working versions (diff -urN returns nothing). 
  Reinstall of empathy by itself doesn't help.

  Ubuntu version: 11.04
  Packages version: empathy (2.34.0-0ubuntu3.1),  telepathy-mission-control-5 (1:5.7.7-1)

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