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[Bug 1319666] Re: [, Realtek ALC662 rev1, Green Headphone Out, Front] No sound at all

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <1319666@xxxxxxxxxxxxxxxxxx>
Date: Wed, 09 Dec 2015 22:08:24 -0000
Reply-to: Bug 1319666 <1319666@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1319666

Title:
  [, Realtek ALC662 rev1, Green Headphone Out, Front] No sound at all

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  HI,

  I am completely lost. I have installed Ubuntu 14.04 and got no audio
  output. I can view video but no audio output is recieved.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  marag1     1924 F.... pulseaudio
                        marag1     3196 F.... alsamixer
   /dev/snd/pcmC0D0c:   marag1     1924 F...m pulseaudio
   /dev/snd/pcmC0D0p:   marag1     1924 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Thu May 15 12:38:52 2014
  InstallationDate: Installed on 2014-04-29 (15 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  marag1     1924 F.... pulseaudio
                        marag1     3196 F.... alsamixer
   /dev/snd/pcmC0D0c:   marag1     1924 F...m pulseaudio
   /dev/snd/pcmC0D0p:   marag1     1924 F...m pulseaudio
  Symptom_Jack: Green Headphone Out, Front
  Symptom_Type: No sound at all
  Title: [, Realtek ALC662 rev1, Green Headphone Out, Front] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2012
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: BFH6110H.86A.0007.2012.1128.1459
  dmi.board.name: DH61BF
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAG81311-101
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrBFH6110H.86A.0007.2012.1128.1459:bd11/28/2012:svn:pn:pvr:rvnIntelCorporation:rnDH61BF:rvrAAG81311-101:cvn:ct3:cvr:
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2014-05-13T13:18:52.406555

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