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[Bug 1525358] [NEW] Unable to type in email body of message using live.com.

 

Public bug reported:

New problem using live.com email.  I am able to enter data into the
subject line.  But I am not able to type in a message in the body
portion of the email.   This problem is not occurring when I use another
web browser on the same computer.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 42.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
Uname: Linux 3.13.0-71-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  roy        1915 F.... pulseaudio
 /dev/snd/pcmC0D0p:   roy        1915 F...m pulseaudio
BuildID: 20151030084315
Channel: Unavailable
CurrentDesktop: Unity
CurrentDmesg:
 [   32.004295] init: plymouth-upstart-bridge main process ended, respawning
 [   52.983502] audit_printk_skb: 129 callbacks suppressed
 [   52.983508] type=1400 audit(1449857223.598:64): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=1888 comm="apparmor_parser"
 [   52.983518] type=1400 audit(1449857223.598:65): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1888 comm="apparmor_parser"
 [   52.984257] type=1400 audit(1449857223.602:66): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1888 comm="apparmor_parser"
Date: Fri Dec 11 10:30:47 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-05-31 (194 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
IpRoute:
 default via 10.0.0.1 dev wlan0  proto static 
 10.0.0.0/24 dev wlan0  proto kernel  scope link  src 10.0.0.5  metric 9
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-21b58f12-272f-4012-a6d7-73d642150712
PrefSources:
 prefs.js
 [Profile]/extensions/foxmarks@xxxxxxx/defaults/preferences/prefs.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=42.0/20151030084315 (In use)
RelatedPackageVersions:
 totem-mozilla     3.10.1-1ubuntu4
 rhythmbox-mozilla 3.0.2-0ubuntu2
RunningIncompatibleAddons: False
SourcePackage: firefox
SubmittedCrashIDs: bp-21b58f12-272f-4012-a6d7-73d642150712
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/26/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.02
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Mimic
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnAcer:bvrV1.02:bd04/26/2012:svnAcer:pnAO756:pvrV1.02:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.02:
dmi.product.name: AO756
dmi.product.version: V1.02
dmi.sys.vendor: Acer

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1525358

Title:
  Unable to type in email body of message using live.com.

Status in firefox package in Ubuntu:
  New

Bug description:
  New problem using live.com email.  I am able to enter data into the
  subject line.  But I am not able to type in a message in the body
  portion of the email.   This problem is not occurring when I use
  another web browser on the same computer.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 42.0+build2-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-71.114-generic 3.13.11-ckt29
  Uname: Linux 3.13.0-71-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  roy        1915 F.... pulseaudio
   /dev/snd/pcmC0D0p:   roy        1915 F...m pulseaudio
  BuildID: 20151030084315
  Channel: Unavailable
  CurrentDesktop: Unity
  CurrentDmesg:
   [   32.004295] init: plymouth-upstart-bridge main process ended, respawning
   [   52.983502] audit_printk_skb: 129 callbacks suppressed
   [   52.983508] type=1400 audit(1449857223.598:64): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=1888 comm="apparmor_parser"
   [   52.983518] type=1400 audit(1449857223.598:65): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1888 comm="apparmor_parser"
   [   52.984257] type=1400 audit(1449857223.602:66): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=1888 comm="apparmor_parser"
  Date: Fri Dec 11 10:30:47 2015
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-05-31 (194 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IpRoute:
   default via 10.0.0.1 dev wlan0  proto static 
   10.0.0.0/24 dev wlan0  proto kernel  scope link  src 10.0.0.5  metric 9
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-21b58f12-272f-4012-a6d7-73d642150712
  PrefSources:
   prefs.js
   [Profile]/extensions/foxmarks@xxxxxxx/defaults/preferences/prefs.js
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=42.0/20151030084315 (In use)
  RelatedPackageVersions:
   totem-mozilla     3.10.1-1ubuntu4
   rhythmbox-mozilla 3.0.2-0ubuntu2
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs: bp-21b58f12-272f-4012-a6d7-73d642150712
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/26/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.02
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Mimic
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.02
  dmi.modalias: dmi:bvnAcer:bvrV1.02:bd04/26/2012:svnAcer:pnAO756:pvrV1.02:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.02:
  dmi.product.name: AO756
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer

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