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[Raymond <1525416@xxxxxxxxxxxxxxxxxx>]

post output of

lsusb -vvvv

for your usb audio

** Changed in: alsa-driver (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1525416

Title:
  USB sound headset not detected

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  I bought a headset Genius HS-G500V but it's not recognized when
  connected using USB. Command lspci does not show it. Of course is not
  possible to hear thought it.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chesstrian  10751 F.... pulseaudio
   /dev/snd/controlC1:  chesstrian  10751 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Dec 11 17:10:09 2015
  InstallationDate: Installed on 2015-10-06 (66 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Title: USB sound card not detected
  UpgradeStatus: Upgraded to wily on 2015-11-10 (30 days ago)
  dmi.bios.date: 10/06/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N551JK.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N551JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JK.203:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N551JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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