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Message #152693
[Bug 1465023] Re: impossible to connect to cups
Which printer do you have?
Please run from a terminal:
apport-collect -p cups 1465023
And provide your cups error log as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1465023
Title:
impossible to connect to cups
Status in cups package in Ubuntu:
Incomplete
Bug description:
printer does not matches anymore after upgrade
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
Uname: Linux 3.19.0-20-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
Date: Sun Jun 14 16:28:23 2015
DistUpgraded: 2015-05-09 18:04:13,612 DEBUG enabling apt cron job
DistroCodename: vivid
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: CLEVO/KAPOK Computer Device [1558:5455]
MachineType: Notebook W54_55SU1,SUW
ProcEnviron:
LANGUAGE=fr_FR
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=187e46a3-1fd3-4b89-95ad-2b97b20eab12 ro drm.debug=0xe plymouth:debug
SourcePackage: xorg
UpgradeStatus: Upgraded to vivid on 2015-05-09 (35 days ago)
dmi.bios.date: 02/20/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W54_55SU1,SUW
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd02/20/2014:svnNotebook:pnW54_55SU1,SUW:pvrNotApplicable:rvnNotebook:rnW54_55SU1,SUW:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W54_55SU1,SUW
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Sun Jun 14 14:58:25 2015
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 18156
vendor AUO
xserver.version: 2:1.17.1-0ubuntu3
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References