desktop-packages team mailing list archive

[Francois Trahan <francois.trahan@xxxxxxxxx>]

Public bug reported:

I just upgraded to cups:amd64 1.7.2-0ubuntu1.6 1.7.2-0ubuntu1.6

Since then, duplex stopped working. It use to work flawlessly.

My setup:
- Brother HL-3170CDW
- local network.
- ipp protocol

What I tried:
- Factory reset on the printer
- JetDirect, IPP, LDP, etc...
- Default option on duplex
- Changing options on duples.

Nothing worked. Also note: on each of these setups, duplex was working
find from a Windows VM.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.6
ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
Uname: Linux 3.19.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Dec 14 13:05:28 2015
InstallationDate: Installed on 2014-04-18 (604 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
Lpstat: device for FTPrint-04_Laser: dnssd://Brother%20HL-3170CDW%20series%20%5B30055c4e13e1%5D%20(2)._ipp._tcp.local/
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles: FTPrint-04_Laser: Brother HL-3170CDW series CUPS
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-39-generic root=UUID=d423eb51-548f-4e17-b402-46a6ecc057f5 ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8Z77-V PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apparmor apport-bug third-party-packages trusty

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1526010

Title:
  Duplex not working

Status in cups package in Ubuntu:
  New

Bug description:
  I just upgraded to cups:amd64 1.7.2-0ubuntu1.6 1.7.2-0ubuntu1.6

  Since then, duplex stopped working. It use to work flawlessly.

  My setup:
  - Brother HL-3170CDW
  - local network.
  - ipp protocol

  What I tried:
  - Factory reset on the printer
  - JetDirect, IPP, LDP, etc...
  - Default option on duplex
  - Changing options on duples.

  Nothing worked. Also note: on each of these setups, duplex was working
  find from a Windows VM.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.6
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Dec 14 13:05:28 2015
  InstallationDate: Installed on 2014-04-18 (604 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat: device for FTPrint-04_Laser: dnssd://Brother%20HL-3170CDW%20series%20%5B30055c4e13e1%5D%20(2)._ipp._tcp.local/
  MachineType: System manufacturer System Product Name
  Papersize: letter
  PpdFiles: FTPrint-04_Laser: Brother HL-3170CDW series CUPS
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-39-generic root=UUID=d423eb51-548f-4e17-b402-46a6ecc057f5 ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/13/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2104
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-V PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2104:bd08/13/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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