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[Bug 1526079] Re: Mouse cursor sometimes becomes invisible

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Stephen Eisenhauer <1526079@xxxxxxxxxxxxxxxxxx>
Date: Tue, 15 Dec 2015 03:38:38 -0000
Reply-to: Bug 1526079 <1526079@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

  (This report is incomplete; I need some guidance regarding steps I can
  take the next time this happens so I can gather better information to
  report.)
  
  What happens:
  
  1. I'll be working
  2. The mouse cursor will become invisible for no apparent reason, typically on just one of my two monitors
  3. I'll either continue working (in which case the cursor will usually come back for no apparent reason, eventually) or I'll restart X to get my cursor back
  
  This happens to me at least once a week while I'm working, and has gone
  on at least for 2 or 3 months if not longer. I think I first began
  observing this while on Ubuntu 15.04, and it has persisted since
  upgrading to 15.10 in October.
  
  There are things I try in order to force the cursor to reappear, to no
  avail, including:
  
  - Toggling org.gnome.settings-daemon.plugins.cursor active via gsettings
  - Switching to and from a TTY
  - Hovering over UI elements that force the cursor icon to change
  
  I think changing the resolution via xrandr causes it to reappear, but I
- need to wait until the next time it happens to confirm this.
+ need to wait until the next time it happens to confirm this. EDIT:
+ Confirmed that changing resolution to something else and back using
+ xrandr DOES help.
  
  I use a ThinkPad with an i7 with only integrated Intel graphics,
  connected via dock to an external display. My display configuration is a
  little unusual and uses hidpi, defined by the following commands:
  
  xrandr --output eDP1 --mode 2880x1620 --panning 2880x1620 --scale 1x1 --primary --dpi 250
  xrandr --output DP2-1 --mode 2560x1440 --panning 3840x2160+2880+0 --scale 1.5x1.5 --dpi 144
  
+ -----------
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Dec 14 13:49:18 2015
  DistUpgraded: 2015-11-03 14:44:11,845 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
-  vboxhost, 5.0.4, 3.19.0-31-generic, x86_64: installed
-  vboxhost, 5.0.4, 4.2.0-16-generic, x86_64: installed
-  vboxhost, 5.0.4, 4.2.0-18-generic, x86_64: installed
-  vboxhost, 5.0.4, 4.2.0-19-generic, x86_64: installed
+  vboxhost, 5.0.4, 3.19.0-31-generic, x86_64: installed
+  vboxhost, 5.0.4, 4.2.0-16-generic, x86_64: installed
+  vboxhost, 5.0.4, 4.2.0-18-generic, x86_64: installed
+  vboxhost, 5.0.4, 4.2.0-19-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
-    Subsystem: Lenovo Device [17aa:2210]
+  Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
+    Subsystem: Lenovo Device [17aa:2210]
  InstallationDate: Installed on 2014-06-24 (538 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: LENOVO 20BECTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed root=UUID=022a17a0-1dc9-4b5c-ad86-912739c13a73 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-11-03 (40 days ago)
  dmi.bios.date: 03/19/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GMET62WW (2.10 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BECTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 Std
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGMET62WW(2.10):bd03/19/2014:svnLENOVO:pn20BECTO1WW:pvrThinkPadT540p:rvnLENOVO:rn20BECTO1WW:rvrSDK0E50512Std:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20BECTO1WW
  dmi.product.version: ThinkPad T540p
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Fri Dec 11 17:18:06 2015
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                               10147 
-  vendor                                     ACI
+  product id                               10147
+  vendor                                     ACI
  xserver.version: 2:1.17.2-1ubuntu9.1

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1526079

Title:
  Mouse cursor sometimes becomes invisible

Status in xorg package in Ubuntu:
  New

Bug description:
  (This report is incomplete; I need some guidance regarding steps I can
  take the next time this happens so I can gather better information to
  report.)

  What happens:

  1. I'll be working
  2. The mouse cursor will become invisible for no apparent reason, typically on just one of my two monitors
  3. I'll either continue working (in which case the cursor will usually come back for no apparent reason, eventually) or I'll restart X to get my cursor back

  This happens to me at least once a week while I'm working, and has
  gone on at least for 2 or 3 months if not longer. I think I first
  began observing this while on Ubuntu 15.04, and it has persisted since
  upgrading to 15.10 in October.

  There are things I try in order to force the cursor to reappear, to no
  avail, including:

  - Toggling org.gnome.settings-daemon.plugins.cursor active via gsettings
  - Switching to and from a TTY
  - Hovering over UI elements that force the cursor icon to change

  I think changing the resolution via xrandr causes it to reappear, but
  I need to wait until the next time it happens to confirm this. EDIT:
  Confirmed that changing resolution to something else and back using
  xrandr DOES help.

  I use a ThinkPad with an i7 with only integrated Intel graphics,
  connected via dock to an external display. My display configuration is
  a little unusual and uses hidpi, defined by the following commands:

  xrandr --output eDP1 --mode 2880x1620 --panning 2880x1620 --scale 1x1 --primary --dpi 250
  xrandr --output DP2-1 --mode 2560x1440 --panning 3840x2160+2880+0 --scale 1.5x1.5 --dpi 144

  -----------

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Dec 14 13:49:18 2015
  DistUpgraded: 2015-11-03 14:44:11,845 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  DkmsStatus:
   vboxhost, 5.0.4, 3.19.0-31-generic, x86_64: installed
   vboxhost, 5.0.4, 4.2.0-16-generic, x86_64: installed
   vboxhost, 5.0.4, 4.2.0-18-generic, x86_64: installed
   vboxhost, 5.0.4, 4.2.0-19-generic, x86_64: installed
  EcryptfsInUse: Yes
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:2210]
  InstallationDate: Installed on 2014-06-24 (538 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: LENOVO 20BECTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic.efi.signed root=UUID=022a17a0-1dc9-4b5c-ad86-912739c13a73 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-11-03 (40 days ago)
  dmi.bios.date: 03/19/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GMET62WW (2.10 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BECTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 Std
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGMET62WW(2.10):bd03/19/2014:svnLENOVO:pn20BECTO1WW:pvrThinkPadT540p:rvnLENOVO:rn20BECTO1WW:rvrSDK0E50512Std:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20BECTO1WW
  dmi.product.version: ThinkPad T540p
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Fri Dec 11 17:18:06 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                               10147
   vendor                                     ACI
  xserver.version: 2:1.17.2-1ubuntu9.1

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References

[Bug 1526079] [NEW] Mouse cursor sometimes becomes invisible
From: Stephen Eisenhauer, 2015-12-14