← Back to team overview

desktop-packages team mailing list archive

[Bug 1527001] [NEW] hp-plugin hangs at invisible sudo prompt after download of plugin files

 

Public bug reported:

After downloading the plugin files with the recommended method and
accepting the license agreement the installation routine hangs (doesn't
proceed over multiple hours without any CPU or I/O load) after output
`Number of files to install: 42` which is likely to be caused by a
spawned process with the `cmdline`
`/usr/bin/sudo/usr/bin/pythoninstallPlugin.py` which might request the
user's `sudo` password which isn't visible for the user (and expected to
be requested in a dialog anyway).

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: hplip (not installed)
Uname: Linux 4.3.0-040300-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Dec 17 01:22:41 2015
InstallationDate: Installed on 2015-12-12 (4 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: hplip (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

** Description changed:

- After downloading the plugin files with the recommended method the
- installation routine hangs (doesn't proceed to multiple hours without
- any CPU or I/O load) which is likely to be caused by a spawned process
- with the `cmdline` `/usr/bin/sudo/usr/bin/pythoninstallPlugin.py` which
- might request the user's `sudo` password which isn't visible for the
- user (and expected to be requested in a dialog anyway).
+ After downloading the plugin files with the recommended method and
+ accepting the license agreement the installation routine hangs (doesn't
+ proceed over multiple hours without any CPU or I/O load) after output
+ `Number of files to install: 42` which is likely to be caused by a
+ spawned process with the `cmdline`
+ `/usr/bin/sudo/usr/bin/pythoninstallPlugin.py` which might request the
+ user's `sudo` password which isn't visible for the user (and expected to
+ be requested in a dialog anyway).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: hplip (not installed)
  Uname: Linux 4.3.0-040300-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Dec 17 01:22:41 2015
  InstallationDate: Installed on 2015-12-12 (4 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/1527001

Title:
  hp-plugin hangs at invisible sudo prompt after download of plugin
  files

Status in hplip package in Ubuntu:
  New

Bug description:
  After downloading the plugin files with the recommended method and
  accepting the license agreement the installation routine hangs
  (doesn't proceed over multiple hours without any CPU or I/O load)
  after output `Number of files to install: 42` which is likely to be
  caused by a spawned process with the `cmdline`
  `/usr/bin/sudo/usr/bin/pythoninstallPlugin.py` which might request the
  user's `sudo` password which isn't visible for the user (and expected
  to be requested in a dialog anyway).

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: hplip (not installed)
  Uname: Linux 4.3.0-040300-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Dec 17 01:22:41 2015
  InstallationDate: Installed on 2015-12-12 (4 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  SourcePackage: hplip
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1527001/+subscriptions


Follow ups