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[Bug 1527377] [NEW] [G1.Sniper Z97, Creative CA0132, Green Line Out, Rear] No sound at all

 

Public bug reported:

Using earphones, connected to the amplified port on the motherboard.
PC dual boots with Windows 8.1, audio works just fine on Windows.

$ inxi -Fi
System:    Host: Cube Kernel: 4.2.0-21-generic x86_64 (64 bit) Desktop: Gnome 3.16.4 Distro: Ubuntu 15.10 wily
Machine:   Mobo: Gigabyte model: G1.Sniper Z97 v: x.x Bios: American Megatrends v: F7 date: 04/21/2015
CPU:       Quad core Intel Core i7-4790K (-HT-MCP-) cache: 8192 KB 
           clock speeds: max: 4400 MHz 1: 4400 MHz 2: 2013 MHz 3: 4400 MHz 4: 4399 MHz 5: 4400 MHz 6: 4400 MHz
           7: 4400 MHz 8: 2936 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Hawaii XT [Radeon R9 290X]
           Display Server: X.Org 1.17.2 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1920x1080@60.00hz
           GLX Renderer: Gallium 0.4 on AMD HAWAII (DRM 2.43.0, LLVM 3.6.2) GLX Version: 3.0 Mesa 11.0.2
Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Hawaii HDMI Audio driver: snd_hda_intel
           Card-2 Intel 9 Series Family HD Audio Controller driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.2.0-21-generic

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
Uname: Linux 4.2.0-21-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  anan       1313 F.... pulseaudio
                      anan       1761 F.... alsamixer
 /dev/snd/controlC1:  anan       1313 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Dec 17 22:01:08 2015
InstallationDate: Installed on 2015-12-15 (1 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [G1.Sniper Z97, Creative CA0132, Green Line Out, Rear] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F7
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: G1.Sniper Z97
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd04/21/2015:svnGigabyteTechnologyCo.,Ltd.:pnG1.SniperZ97:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnG1.SniperZ97:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: G1.Sniper Z97
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

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https://bugs.launchpad.net/bugs/1527377

Title:
  [G1.Sniper Z97, Creative CA0132, Green Line Out, Rear] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Using earphones, connected to the amplified port on the motherboard.
  PC dual boots with Windows 8.1, audio works just fine on Windows.

  $ inxi -Fi
  System:    Host: Cube Kernel: 4.2.0-21-generic x86_64 (64 bit) Desktop: Gnome 3.16.4 Distro: Ubuntu 15.10 wily
  Machine:   Mobo: Gigabyte model: G1.Sniper Z97 v: x.x Bios: American Megatrends v: F7 date: 04/21/2015
  CPU:       Quad core Intel Core i7-4790K (-HT-MCP-) cache: 8192 KB 
             clock speeds: max: 4400 MHz 1: 4400 MHz 2: 2013 MHz 3: 4400 MHz 4: 4399 MHz 5: 4400 MHz 6: 4400 MHz
             7: 4400 MHz 8: 2936 MHz
  Graphics:  Card: Advanced Micro Devices [AMD/ATI] Hawaii XT [Radeon R9 290X]
             Display Server: X.Org 1.17.2 drivers: ati,radeon (unloaded: fbdev,vesa) Resolution: 1920x1080@60.00hz
             GLX Renderer: Gallium 0.4 on AMD HAWAII (DRM 2.43.0, LLVM 3.6.2) GLX Version: 3.0 Mesa 11.0.2
  Audio:     Card-1 Advanced Micro Devices [AMD/ATI] Hawaii HDMI Audio driver: snd_hda_intel
             Card-2 Intel 9 Series Family HD Audio Controller driver: snd_hda_intel
             Sound: Advanced Linux Sound Architecture v: k4.2.0-21-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.2.0-21.25-generic 4.2.6
  Uname: Linux 4.2.0-21-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anan       1313 F.... pulseaudio
                        anan       1761 F.... alsamixer
   /dev/snd/controlC1:  anan       1313 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Dec 17 22:01:08 2015
  InstallationDate: Installed on 2015-12-15 (1 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Green Line Out, Rear
  Symptom_Type: No sound at all
  Title: [G1.Sniper Z97, Creative CA0132, Green Line Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/21/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F7
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: G1.Sniper Z97
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd04/21/2015:svnGigabyteTechnologyCo.,Ltd.:pnG1.SniperZ97:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnG1.SniperZ97:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: G1.Sniper Z97
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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