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[Bug 1519029] Re: Lenovo X240 in Dock, bad resolution on logon and no mouse pointer

 

Adam, thanks for the follow up.

Let this report focus on 1), and 2) can be pursued via separate report
targeted to lightdm.

Despite this, when you boot up with the computer in the docking station,
are there any crash files in /var/crash?

** Description changed:

  Laptop works perfectly when not docked.
  
  If I boot when in the dock, the logon screen is highly corrupted.  I can
  enter my username and password anyway and then it logs me in, I can see
  the screen on the external display, and everything works EXCEPT my mouse
  pointer is invisible!  I can move the mouse around and if I get it in
  the right place (for example, I can get to a corner) and click it works,
  so the OS "knows" where the mouse pointer is but I just can't see it.
  
+ If I boot up and log in with the laptop undocked, and then place in the
+ dock, everything works perfectly.
  
- If I boot up and log in with the laptop undocked, and then place in the dock, everything works perfectly.
+ The display corruption issue was resolved by swapping in an HDMI cable
+ for the VGA cable.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Nov 23 08:41:43 2015
  DistUpgraded: 2015-11-15 14:47:03,747 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
-    Subsystem: Lenovo ThinkPad X240 [17aa:2214]
+  Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
+    Subsystem: Lenovo ThinkPad X240 [17aa:2214]
  InstallationDate: Installed on 2014-04-04 (597 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  MachineType: LENOVO 20AL009CUS
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-18-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-11-15 (7 days ago)
  dmi.bios.date: 02/06/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET69WW (2.19 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20AL009CUS
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGIET69WW(2.19):bd02/06/2014:svnLENOVO:pn20AL009CUS:pvrThinkPadX240:rvnLENOVO:rn20AL009CUS:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20AL009CUS
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Mon Nov 23 08:30:48 2015
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                                1005 
-  vendor                                     LGD
+  product id                                1005
+  vendor                                     LGD
  xserver.version: 2:1.17.2-1ubuntu9

** Changed in: xorg (Ubuntu)
       Status: Triaged => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1519029

Title:
  Lenovo X240 in Dock, bad resolution on logon and no mouse pointer

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  Laptop works perfectly when not docked.

  If I boot when in the dock, the logon screen is highly corrupted.  I
  can enter my username and password anyway and then it logs me in, I
  can see the screen on the external display, and everything works
  EXCEPT my mouse pointer is invisible!  I can move the mouse around and
  if I get it in the right place (for example, I can get to a corner)
  and click it works, so the OS "knows" where the mouse pointer is but I
  just can't see it.

  If I boot up and log in with the laptop undocked, and then place in
  the dock, everything works perfectly.

  The display corruption issue was resolved by swapping in an HDMI cable
  for the VGA cable.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
  Uname: Linux 4.2.0-18-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Nov 23 08:41:43 2015
  DistUpgraded: 2015-11-15 14:47:03,747 DEBUG enabling apt cron job
  DistroCodename: wily
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
     Subsystem: Lenovo ThinkPad X240 [17aa:2214]
  InstallationDate: Installed on 2014-04-04 (597 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  MachineType: LENOVO 20AL009CUS
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-18-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to wily on 2015-11-15 (7 days ago)
  dmi.bios.date: 02/06/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GIET69WW (2.19 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20AL009CUS
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 PRO
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGIET69WW(2.19):bd02/06/2014:svnLENOVO:pn20AL009CUS:pvrThinkPadX240:rvnLENOVO:rn20AL009CUS:rvr0B98401PRO:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20AL009CUS
  dmi.product.version: ThinkPad X240
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.2+15.10.20151015-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Mon Nov 23 08:30:48 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1005
   vendor                                     LGD
  xserver.version: 2:1.17.2-1ubuntu9

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References