← Back to team overview

desktop-packages team mailing list archive

[Bug 1528941] [NEW] firefox for ubuntu not able to download bank statements

 

Public bug reported:

firefox 43.0 not able to download e-statements from bank. Recently
downloaded and update for firefox that I thought corrected the problem.
Chromium browser does not have a problem in downloading e-statement.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: firefox 43.0+build1-0ubuntu0.15.10.1
ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
Uname: Linux 4.2.0-22-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  curt       1650 F.... pulseaudio
 /dev/snd/controlC1:  curt       1650 F.... pulseaudio
BuildID: 20151210084639
Channel: Unavailable
CurrentDesktop: Unity
Date: Wed Dec 23 12:22:28 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-04-21 (611 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IpRoute:
 default via 192.168.0.1 dev eth0  proto static  metric 100 
 169.254.0.0/16 dev eth0  scope link  metric 1000 
 192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.180  metric 100
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-56631f57-36df-4be1-9158-f7ca52151222
Plugins:
 DjView-4.10 - /usr/lib/mozilla/plugins/nsdejavu.so (djview-plugin)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
 Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
PrefSources:
 prefs.js
 [Profile]/extensions/support@xxxxxxxxxxxx/defaults/preferences/defaults.js
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=43.0/20151210084639 (In use)
RelatedPackageVersions:
 djview-plugin     4.10.3-1
 rhythmbox-mozilla 3.2.1-1ubuntu3.1
 adobe-flashplugin 1:20151208.1-0ubuntu0.15.10.1
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to wily on 2015-10-26 (57 days ago)
dmi.bios.date: 07/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1604
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P7H55-M PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1604:bd07/22/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1528941

Title:
  firefox for ubuntu not able to download bank statements

Status in firefox package in Ubuntu:
  New

Bug description:
  firefox 43.0 not able to download e-statements from bank. Recently
  downloaded and update for firefox that I thought corrected the
  problem. Chromium browser does not have a problem in downloading
  e-statement.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: firefox 43.0+build1-0ubuntu0.15.10.1
  ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
  Uname: Linux 4.2.0-22-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  curt       1650 F.... pulseaudio
   /dev/snd/controlC1:  curt       1650 F.... pulseaudio
  BuildID: 20151210084639
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Wed Dec 23 12:22:28 2015
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2014-04-21 (611 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IpRoute:
   default via 192.168.0.1 dev eth0  proto static  metric 100 
   169.254.0.0/16 dev eth0  scope link  metric 1000 
   192.168.0.0/24 dev eth0  proto kernel  scope link  src 192.168.0.180  metric 100
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-56631f57-36df-4be1-9158-f7ca52151222
  Plugins:
   DjView-4.10 - /usr/lib/mozilla/plugins/nsdejavu.so (djview-plugin)
   iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
   Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin)
  PrefSources:
   prefs.js
   [Profile]/extensions/support@xxxxxxxxxxxx/defaults/preferences/defaults.js
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=43.0/20151210084639 (In use)
  RelatedPackageVersions:
   djview-plugin     4.10.3-1
   rhythmbox-mozilla 3.2.1-1ubuntu3.1
   adobe-flashplugin 1:20151208.1-0ubuntu0.15.10.1
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: Upgraded to wily on 2015-10-26 (57 days ago)
  dmi.bios.date: 07/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1604
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7H55-M PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1604:bd07/22/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1528941/+subscriptions