← Back to team overview

desktop-packages team mailing list archive

[Bug 1529458] [NEW] ubuntu 14.04: Epson Stylus Photo 2100 "missing print filter"

 

Public bug reported:

Ubuntu 14.04 on a Dell precision T3400 64bit.

lsb_release -rd:
Description:	Ubuntu 14.04.3 LTS
Release:	14.04

apt-cache policy cups
cups:
  Installert: 1.7.2-0ubuntu1.7
  Kandidat:   1.7.2-0ubuntu1.7
  Versjonstabell:
 *** 1.7.2-0ubuntu1.7 0
        500 http://no.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
        100 /var/lib/dpkg/status
     1.7.2-0ubuntu1 0
        500 http://no.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages


Since I upgraded from 12.04 to 14.04 this printer has not worked well.  Sometimes it prints after repeatedly pressing the paper feed button.  I often get the error message: "missing print filter".  I have had the printer for approx. 10 years, and it worked well before 14.04.

I have tested on a windows 7 laptop and on a mac.  Both work well.

Conclusion: printer is working.  Someting has happened to cups or the
cups driver for this printer.

I have tried the Open Printing user forum and only gotten a report from
someone with the same problem

I attach the error log (/var/log/cups/error_log)

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "error.txt"
   https://bugs.launchpad.net/bugs/1529458/+attachment/4540751/+files/error.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1529458

Title:
  ubuntu 14.04: Epson Stylus Photo 2100 "missing print filter"

Status in cups package in Ubuntu:
  New

Bug description:
  Ubuntu 14.04 on a Dell precision T3400 64bit.

  lsb_release -rd:
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04

  apt-cache policy cups
  cups:
    Installert: 1.7.2-0ubuntu1.7
    Kandidat:   1.7.2-0ubuntu1.7
    Versjonstabell:
   *** 1.7.2-0ubuntu1.7 0
          500 http://no.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
          100 /var/lib/dpkg/status
       1.7.2-0ubuntu1 0
          500 http://no.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages

  
  Since I upgraded from 12.04 to 14.04 this printer has not worked well.  Sometimes it prints after repeatedly pressing the paper feed button.  I often get the error message: "missing print filter".  I have had the printer for approx. 10 years, and it worked well before 14.04.

  I have tested on a windows 7 laptop and on a mac.  Both work well.

  Conclusion: printer is working.  Someting has happened to cups or the
  cups driver for this printer.

  I have tried the Open Printing user forum and only gotten a report
  from someone with the same problem

  I attach the error log (/var/log/cups/error_log)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1529458/+subscriptions


Follow ups