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[Bug 1529881] [NEW] CUPS 1.7.2 distorts colors on Canon PIXMA MG5250

 

Public bug reported:

1)

lsb_release -rd
Description:	Ubuntu 14.04.3 LTS
Release:	14.04

2)
apt-cache policy cups
cups:
  Installed: 1.7.2-0ubuntu1.7
  Candidate: 1.7.2-0ubuntu1.7
  Version table:
 *** 1.7.2-0ubuntu1.7 0
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main i386 Packages
        500 http://de.archive.ubuntu.com/ubuntu/ trusty-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1.7.2-0ubuntu1 0
        500 http://de.archive.ubuntu.com/ubuntu/ trusty/main i386 Packages

3)
print colors accurately

4)
colors are distorted (not a printer problem, because copying and scanning works accurately)

Original USB open-source printer driver (cnijfilter-mg5200series-3.40-1)
works, after installing libtiff4_3.9.6-9ubuntu1.2_i386:

see
http://www.canon.de/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5250.aspx?type=drivers&language=&os=Linux%20%2832-bit%29)

The current driver in CUPS 1.7.2 distorts the colors (turning black into
red, blue into red etc.)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.7
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic i686
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: i386
CupsErrorLog:
 
CurrentDesktop: Unity
Date: Tue Dec 29 15:22:47 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-11-23 (36 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
Lpstat: device for MG5200USB: cnijusb:/dev/usb/lp1
MachineType: SAMSUNG ELECTRONICS CO., LTD. N150P/N210P/N220P
Papersize: a4
PpdFiles: MG5200USB: Canon MG5200 series Ver.3.40
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=77b44b32-8187-4e4e-9ef0-8003061826a2 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/30/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 01KY.M008.20100430.RHU
dmi.board.asset.tag: SAMSUNG
dmi.board.name: N150P/N210P/N220P
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr01KY.M008.20100430.RHU:bd04/30/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnN150P/N210P/N220P:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnN150P/N210P/N220P:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: N150P/N210P/N220P
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apparmor apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1529881

Title:
  CUPS 1.7.2 distorts colors on Canon PIXMA MG5250

Status in cups package in Ubuntu:
  New

Bug description:
  1)

  lsb_release -rd
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04

  2)
  apt-cache policy cups
  cups:
    Installed: 1.7.2-0ubuntu1.7
    Candidate: 1.7.2-0ubuntu1.7
    Version table:
   *** 1.7.2-0ubuntu1.7 0
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main i386 Packages
          500 http://de.archive.ubuntu.com/ubuntu/ trusty-updates/main i386 Packages
          100 /var/lib/dpkg/status
       1.7.2-0ubuntu1 0
          500 http://de.archive.ubuntu.com/ubuntu/ trusty/main i386 Packages

  3)
  print colors accurately

  4)
  colors are distorted (not a printer problem, because copying and scanning works accurately)

  Original USB open-source printer driver (cnijfilter-
  mg5200series-3.40-1) works, after installing
  libtiff4_3.9.6-9ubuntu1.2_i386:

  see
  http://www.canon.de/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5250.aspx?type=drivers&language=&os=Linux%20%2832-bit%29)

  The current driver in CUPS 1.7.2 distorts the colors (turning black
  into red, blue into red etc.)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.7
  ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
  Uname: Linux 3.13.0-74-generic i686
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: i386
  CupsErrorLog:
   
  CurrentDesktop: Unity
  Date: Tue Dec 29 15:22:47 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-11-23 (36 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  Lpstat: device for MG5200USB: cnijusb:/dev/usb/lp1
  MachineType: SAMSUNG ELECTRONICS CO., LTD. N150P/N210P/N220P
  Papersize: a4
  PpdFiles: MG5200USB: Canon MG5200 series Ver.3.40
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=77b44b32-8187-4e4e-9ef0-8003061826a2 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/30/2010
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 01KY.M008.20100430.RHU
  dmi.board.asset.tag: SAMSUNG
  dmi.board.name: N150P/N210P/N220P
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr01KY.M008.20100430.RHU:bd04/30/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnN150P/N210P/N220P:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnN150P/N210P/N220P:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
  dmi.product.name: N150P/N210P/N220P
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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