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[Bug 1530109] Re: [GE60 0NC/GE60 0ND, Realtek ALC892, Black Headphone Out, Rear] Sound is distorted


Hi Raymond,

I don't know how your bug tracking works ( I am new) but I didn't
understand why the status is set to Incomplete?

The logs attached to this bug are generated automatically using this command:
ubuntu-bug -s audio

If you want some traces please let me know which commands, files should
I add to this bug

Best regards,


You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.

  [GE60 0NC/GE60 0ND, Realtek ALC892, Black Headphone Out, Rear] Sound
  is distorted

Status in alsa-driver package in Ubuntu:

Bug description:

  The audio quality on headphone is bas compared to speaker that is OK.

  The audio is saturated especially when the volume is high

  Please le me know if you need additional informations or debug

  Best regards,


  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
  Uname: Linux 3.4.0-030400-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.11
  Architecture: i386
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
     Subdevices: 0/1
     Subdevice #0: subdevice #0
   /dev/snd/controlC0:  sah0096    3151 F.... pulseaudio
   /dev/snd/pcmC0D0c:   sah0096    3151 F...m pulseaudio
   /dev/snd/pcmC0D0p:   sah0096    3151 F...m pulseaudio
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 47'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:10ec0892,146210c7,00100302 HDA:80862806,80860101,00100000'
     Controls      : 32
     Simple ctrls  : 15
  Date: Wed Dec 30 13:13:13 2015
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Audio interne - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Rear
  Symptom_Type: Digital clip or distortion, or "overdriven" sound
  Title: [GE60 0NC/GE60 0ND, Realtek ALC892, Black Headphone Out, Rear] Sound is distorted
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16GAIMS.10E
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-16GA
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16GAIMS.10E:bd07/11/2012:svnMicro-StarInternationalCo.,Ltd.:pnGE600NC/GE600ND:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16GA:rvrREV1.0:cvnMicro-StarInternational:ct10:cvrN/A:
  dmi.product.name: GE60 0NC/GE60 0ND
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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