desktop-packages team mailing list archive

[br116 <br116@xxxxxxx>]

Public bug reported:

after several  attempts to remove, re-install and reload the pulse audio as well as confirming alsa mixer settings and mute settings, sound is no longer coming out of speakers on 14.04 after something was installed.
Steps included downgrading Skype version which did not help.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-42-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jan  1 13:37:48 2016
InstallationDate: Installed on 2015-11-02 (60 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed
Symptom_Card: Built-in Audio - HDA ATI SB
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [GA-MA770T-UD3P, Realtek ALC888, Green Line Out, Rear] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/22/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F12
dmi.board.name: GA-MA770T-UD3P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF12:bd03/22/2011:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA770T-UD3P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA770T-UD3P:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA770T-UD3P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1530464

Title:
  [GA-MA770T-UD3P, Realtek ALC888, Green Line Out, Rear] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  after several  attempts to remove, re-install and reload the pulse audio as well as confirming alsa mixer settings and mute settings, sound is no longer coming out of speakers on 14.04 after something was installed.
  Steps included downgrading Skype version which did not help.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-42-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jan  1 13:37:48 2016
  InstallationDate: Installed on 2015-11-02 (60 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed
  Symptom_Card: Built-in Audio - HDA ATI SB
  Symptom_Jack: Green Line Out, Rear
  Symptom_Type: No sound at all
  Title: [GA-MA770T-UD3P, Realtek ALC888, Green Line Out, Rear] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/22/2011
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F12
  dmi.board.name: GA-MA770T-UD3P
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF12:bd03/22/2011:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA770T-UD3P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA770T-UD3P:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-MA770T-UD3P
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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