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Message #155015
[Bug 1451183] Re: printing job (multiple-page PDF) stops half way, status stays 'processing'
Please provide
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer_does_not_print_or_prints_garbage
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1451183
Title:
printing job (multiple-page PDF) stops half way, status stays
'processing'
Status in cups package in Ubuntu:
Incomplete
Bug description:
When printing a multiple-file pdf page sent from Adobe PDF Reader
(other situations not tested), a printing job starts as normal, but
gets stuck after one or 1,5 page. Both CUPS and the printer display
say 'processing', the page gets stuck wherever the printer stopped
printing.
Curious thing: after a full reboot (Shut Down... -> Restart), the
printer starts the job again, then (often) does finish it.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.5
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
Date: Sun May 3 14:17:20 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-06-10 (326 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
KernLog:
Lpstat: device for HP-Photosmart-2570-series: hp:/usb/Photosmart_2570_series?serial=MY722312F404DY
MachineType: ECS G43T-3L
Papersize: a4
PpdFiles: HP-Photosmart-2570-series: HP Photosmart 2570 Series, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/10/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080015
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: G43T-3L
dmi.board.vendor: ECS
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: ECS
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd04/10/2009:svnECS:pnG43T-3L:pvr1.0:rvnECS:rnG43T-3L:rvr1.0:cvnECS:ct3:cvr1.0:
dmi.product.name: G43T-3L
dmi.product.version: 1.0
dmi.sys.vendor: ECS
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References