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[Bug 1531035] [NEW] system-config-printer hangs halfway through

To: desktop-packages@xxxxxxxxxxxxxxxxxxx
From: Dan Kegel <dank@xxxxxxxxx>
Date: Tue, 05 Jan 2016 00:58:46 -0000
Reply-to: Bug 1531035 <1531035@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

Did System Settings -> printers -> add -> find network printer, selected
my printer, typed in my password... and it hung.

Rebooting and retrying gave same results.

ps shows

dank      1649  0.0  0.2 615088 23396 ?        Ssl  16:11   0:00 /usr/lib/x86_64-linux-gnu/indicator-printers/indicator-printers-service
dank      2294  0.3  1.4 1146332 115808 ?      Sl   16:11   0:03 /usr/bin/python3 /usr/share/system-config-printer/system-config-printer.py
dank      3222  0.0  0.2 289168 18800 ?        Sl   16:14   0:00 /usr/bin/python3 /usr/share/system-config-printer/install-printerdriver.py openprinting-gutenprint deb http://www.openprinting.org/download/printdriver/debian/ lsb3.2 contrib F8897B6F00075648E248B7EC24CBF5474CFD1E2F
dank      5555  0.0  0.0  13696  2208 pts/6    S+   16:29   0:00 grep --color=auto print
dank@winky:~$ ps augxw | grep dpkg
root      3443  0.0  0.0      0     0 pts/2    ZN+  16:15   0:00 [dpkg] <defunct>
root      3444  0.0  0.0   4476   856 pts/2    SN+  16:15   0:00 /bin/sh -c /usr/sbin/dpkg-preconfigure --apt || true
root      3446  0.0  0.2  63152 18288 pts/2    SN+  16:15   0:00 /usr/bin/perl -w /usr/sbin/dpkg-preconfigure --apt
root      3448  0.0  0.0      0     0 pts/2    ZN+  16:15   0:00 [dpkg-preconfigu] <defunct>

/var/log/apt/history.log shows

Start-Date: 2016-01-04  16:10:39
Commandline: aptdaemon role='role-install-packages' sender=':1.113'
Install: rpm2cpio:amd64 (4.12.0.1+dfsg1-3build2, automatic), lsb-multimedia:amd64 (4.1+Debian11ubuntu8, automatic), libpod-plainer-perl:amd64 (1.04-1, automatic), rpm-common:amd64 (4.12.0.1+dfsg1-3build2, automatic), lsb-languages:amd64 (4.1+Debian11ubuntu8, automatic), lsb-core:amd64 (4.1+Debian11ubuntu8, automatic), lib32z1:amd64 (1.2.8.dfsg-2ubuntu4, automatic), lsb-graphics:amd64 (4.1+Debian11ubuntu8, automatic), rpm:amd64 (4.12.0.1+dfsg1-3build2, automatic), librpm3:amd64 (4.12.0.1+dfsg1-3build2, automatic), lsb-cxx:amd64 (4.1+Debian11ubuntu8, automatic), lsb-desktop:amd64 (4.1+Debian11ubuntu8, automatic), debugedit:amd64 (4.12.0.1+dfsg1-3build2, automatic), pax:amd64 (20140703-2, automatic), openprinting-gutenprint:amd64 (5.2.7-1lsb3.2), librpmsign3:amd64 (4.12.0.1+dfsg1-3build2, automatic), alien:amd64 (8.94, automatic), lsb-security:amd64 (4.1+Debian11ubuntu8, automatic), librpmbuild3:amd64 (4.12.0.1+dfsg1-3build2, automatic), lsb:amd64 (4.1+Debian11ubuntu8, automatic), libjpeg62:amd64 (6b2-2, automatic), lsb-printing:amd64 (4.1+Debian11ubuntu8, automatic), librpmio3:amd64 (4.12.0.1+dfsg1-3build2, automatic)
Error: Sub-process /usr/bin/dpkg exited unexpectedly
End-Date: 2016-01-04  16:10:40

Doing 'sudo apt-get install rpm2cpio lsb-multimedia libpod-plainer-perl rpm-common lsb-languages lsb-core lib32z1 lsb-graphics rpm librpm3 lsb-cxx lsb-desktop debugedit pax openprinting-gutenprint librpmsign3 alien lsb-security librpmbuild3 lsb libjpeg62 lsb-printing librpmio3'   failed with
debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable
dpkg: error processing package lsb-core (--configure):
 subprocess installed post-installation script returned error exit status 1

dank@winky:~$ sudo fuser -v /var/cache/debconf/config.dat
                     USER        PID ACCESS COMMAND
/var/cache/debconf/config.dat:
                     root       3446 F.... dpkg-preconfigu

Killing 3446 didn't help, something just retried the operation.

Killing install-printerdriver.py seemed to get things unstuck, showed me
the "Choose Driver" dialog, was able to complete and print a test page.

No idea why dpkg was originally unhappy.

This may be a dup of bug 1307917.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: system-config-printer-common 1.5.7+20150819-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
Uname: Linux 4.2.0-19-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Jan  4 16:34:06 2016
InstallationDate: Installed on 2015-08-23 (134 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Acer Aspire E5-573G
PackageArchitecture: all
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=726444db-9654-4ecb-b3f9-f96271673731 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: Upgraded to wily on 2015-11-27 (38 days ago)
dmi.bios.date: 03/17/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd03/17/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573G
dmi.product.version: V3.72
dmi.sys.vendor: Acer

** Affects: system-config-printer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1531035

Title:
  system-config-printer hangs halfway through

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  Did System Settings -> printers -> add -> find network printer,
  selected my printer, typed in my password... and it hung.

  Rebooting and retrying gave same results.

  ps shows

  dank      1649  0.0  0.2 615088 23396 ?        Ssl  16:11   0:00 /usr/lib/x86_64-linux-gnu/indicator-printers/indicator-printers-service
  dank      2294  0.3  1.4 1146332 115808 ?      Sl   16:11   0:03 /usr/bin/python3 /usr/share/system-config-printer/system-config-printer.py
  dank      3222  0.0  0.2 289168 18800 ?        Sl   16:14   0:00 /usr/bin/python3 /usr/share/system-config-printer/install-printerdriver.py openprinting-gutenprint deb http://www.openprinting.org/download/printdriver/debian/ lsb3.2 contrib F8897B6F00075648E248B7EC24CBF5474CFD1E2F
  dank      5555  0.0  0.0  13696  2208 pts/6    S+   16:29   0:00 grep --color=auto print
  dank@winky:~$ ps augxw | grep dpkg
  root      3443  0.0  0.0      0     0 pts/2    ZN+  16:15   0:00 [dpkg] <defunct>
  root      3444  0.0  0.0   4476   856 pts/2    SN+  16:15   0:00 /bin/sh -c /usr/sbin/dpkg-preconfigure --apt || true
  root      3446  0.0  0.2  63152 18288 pts/2    SN+  16:15   0:00 /usr/bin/perl -w /usr/sbin/dpkg-preconfigure --apt
  root      3448  0.0  0.0      0     0 pts/2    ZN+  16:15   0:00 [dpkg-preconfigu] <defunct>

  /var/log/apt/history.log shows

  Start-Date: 2016-01-04  16:10:39
  Commandline: aptdaemon role='role-install-packages' sender=':1.113'
  Install: rpm2cpio:amd64 (4.12.0.1+dfsg1-3build2, automatic), lsb-multimedia:amd64 (4.1+Debian11ubuntu8, automatic), libpod-plainer-perl:amd64 (1.04-1, automatic), rpm-common:amd64 (4.12.0.1+dfsg1-3build2, automatic), lsb-languages:amd64 (4.1+Debian11ubuntu8, automatic), lsb-core:amd64 (4.1+Debian11ubuntu8, automatic), lib32z1:amd64 (1.2.8.dfsg-2ubuntu4, automatic), lsb-graphics:amd64 (4.1+Debian11ubuntu8, automatic), rpm:amd64 (4.12.0.1+dfsg1-3build2, automatic), librpm3:amd64 (4.12.0.1+dfsg1-3build2, automatic), lsb-cxx:amd64 (4.1+Debian11ubuntu8, automatic), lsb-desktop:amd64 (4.1+Debian11ubuntu8, automatic), debugedit:amd64 (4.12.0.1+dfsg1-3build2, automatic), pax:amd64 (20140703-2, automatic), openprinting-gutenprint:amd64 (5.2.7-1lsb3.2), librpmsign3:amd64 (4.12.0.1+dfsg1-3build2, automatic), alien:amd64 (8.94, automatic), lsb-security:amd64 (4.1+Debian11ubuntu8, automatic), librpmbuild3:amd64 (4.12.0.1+dfsg1-3build2, automatic), lsb:amd64 (4.1+Debian11ubuntu8, automatic), libjpeg62:amd64 (6b2-2, automatic), lsb-printing:amd64 (4.1+Debian11ubuntu8, automatic), librpmio3:amd64 (4.12.0.1+dfsg1-3build2, automatic)
  Error: Sub-process /usr/bin/dpkg exited unexpectedly
  End-Date: 2016-01-04  16:10:40

  Doing 'sudo apt-get install rpm2cpio lsb-multimedia libpod-plainer-perl rpm-common lsb-languages lsb-core lib32z1 lsb-graphics rpm librpm3 lsb-cxx lsb-desktop debugedit pax openprinting-gutenprint librpmsign3 alien lsb-security librpmbuild3 lsb libjpeg62 lsb-printing librpmio3'   failed with
  debconf: DbDriver "config": /var/cache/debconf/config.dat is locked by another process: Resource temporarily unavailable
  dpkg: error processing package lsb-core (--configure):
   subprocess installed post-installation script returned error exit status 1

  dank@winky:~$ sudo fuser -v /var/cache/debconf/config.dat
                       USER        PID ACCESS COMMAND
  /var/cache/debconf/config.dat:
                       root       3446 F.... dpkg-preconfigu

  Killing 3446 didn't help, something just retried the operation.

  Killing install-printerdriver.py seemed to get things unstuck, showed
  me the "Choose Driver" dialog, was able to complete and print a test
  page.

  No idea why dpkg was originally unhappy.

  This may be a dup of bug 1307917.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: system-config-printer-common 1.5.7+20150819-0ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-19.23-generic 4.2.6
  Uname: Linux 4.2.0-19-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Jan  4 16:34:06 2016
  InstallationDate: Installed on 2015-08-23 (134 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
  MachineType: Acer Aspire E5-573G
  PackageArchitecture: all
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-19-generic root=UUID=726444db-9654-4ecb-b3f9-f96271673731 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-11-27 (38 days ago)
  dmi.bios.date: 03/17/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd03/17/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573G
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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