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Message #155171
[Bug 1513273] Re: [XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted
Despite no activity on this bug, the fault is still there.
If Musescore is started first, the sound is distorted. If the Sound
panel (under Systems Settings) is opened when Musescore is playing
distorted sound and the test buttons activated, then the tests are also
distorted.
If Musescore is shut down and the test buttons activated, the test
sounds play undistorted. If Musescore is subsequently started, it then
appears to play undistorted sound.
I have gone to the trouble of reporting this bug in the hope that its
solution might contribute to improvement of Ubuntu. If noone else is
sufficiently concerned, then the bug report will probably expire again,
even though the bug remains.
Hopefully, it will not be there in 16.04 but if it is, one can only
continue to file a report on it.
** Changed in: alsa-driver (Ubuntu)
Status: Expired => Confirmed
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https://bugs.launchpad.net/bugs/1513273
Title:
[XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
The distorted sound only occurs when using MuseScore 2.0.2 to play
music through the speakers. The sound initially appears distorted and
crackly. Using the Sound app to test the speakers, the normal test
signal is distorted and crackly, even though the tests sound normal
before the MuseScore app is launched. This distortion persists for an
indeterminate period of time, sometimes a few seconds, sometime
several minutes. Then, all of a sudden, the sound quality returns to
normal and the test signals sound normal without distortion.
This seems to occur every time MuseScore is started, even though the
sound quality when tested using the Sound app or playing sound from
the Videos and Rhythmbox Music Player before MuseScore is started is
normal and distortion-free.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: david 1495 F...m pulseaudio
/dev/snd/controlC1: david 1495 F.... pulseaudio
/dev/snd/controlC0: david 1495 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Nov 5 00:17:09 2015
InstallationDate: Installed on 2015-07-23 (104 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Digital clip or distortion, or "overdriven" sound
Title: [XPS13 9333, Realtek ALC3661, Speaker, Internal] Sound is distorted
UpgradeStatus: Upgraded to wily on 2015-10-22 (13 days ago)
dmi.bios.date: 09/11/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0D13CR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd09/11/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0D13CR:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
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References