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[Bug 1531374] [NEW] simple scan gui disappears on Ubuntu 14.04 with HP 2620 scanner and Toshiba C-55 Laptop

 

Public bug reported:

The gui for simple-scan only flashes for a second, 
but does not load.

Ubuntu 14.04 LTS with Toshiba laptop Satellite C-55A.
The scanner is from Hewlett-Packard's HP-2620 All-In-One.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: simple-scan 3.12.1-0ubuntu1 [modified: usr/bin/simple-scan]
Uname: Linux 3.16.0-031600-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: LXDE
Date: Tue Jan  5 21:38:54 2016
DriverPackageVersions:
 libsane 1.0.23-3ubuntu3.1
 libsane-extras N/A
 hplip 3.14.3-0ubuntu3.5
 hpoj N/A
InstallationDate: Installed on 2015-08-01 (158 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: TOSHIBA Satellite C55D-A
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-031600-generic root=UUID=20a8b55f-ed2a-46ec-b85a-8dccea9362b6 ro drm.debug=0xe plymouth:debug
SimpleScanLog:
 
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/27/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.80
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd01/27/2014:svnTOSHIBA:pnSatelliteC55D-A:pvrPSCFWU-01T005:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite C55D-A
dmi.product.version: PSCFWU-01T005
dmi.sys.vendor: TOSHIBA

** Affects: simple-scan (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

-- 
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Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1531374

Title:
  simple scan gui disappears on Ubuntu 14.04 with HP 2620 scanner and
  Toshiba C-55 Laptop

Status in simple-scan package in Ubuntu:
  New

Bug description:
  The gui for simple-scan only flashes for a second, 
  but does not load.

  Ubuntu 14.04 LTS with Toshiba laptop Satellite C-55A.
  The scanner is from Hewlett-Packard's HP-2620 All-In-One.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: simple-scan 3.12.1-0ubuntu1 [modified: usr/bin/simple-scan]
  Uname: Linux 3.16.0-031600-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: LXDE
  Date: Tue Jan  5 21:38:54 2016
  DriverPackageVersions:
   libsane 1.0.23-3ubuntu3.1
   libsane-extras N/A
   hplip 3.14.3-0ubuntu3.5
   hpoj N/A
  InstallationDate: Installed on 2015-08-01 (158 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: TOSHIBA Satellite C55D-A
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-031600-generic root=UUID=20a8b55f-ed2a-46ec-b85a-8dccea9362b6 ro drm.debug=0xe plymouth:debug
  SimpleScanLog:
   
  SourcePackage: simple-scan
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/27/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.80
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.80:bd01/27/2014:svnTOSHIBA:pnSatelliteC55D-A:pvrPSCFWU-01T005:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55D-A
  dmi.product.version: PSCFWU-01T005
  dmi.sys.vendor: TOSHIBA

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