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[Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

 

In case it helps, this is the kernel output for the workaround. sudo
alsa force-reload with a few seconds in between. alsa 1.0.16.

[  119.328947] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[  119.347243] snd_hda_intel 0000:00:1f.3: spurious response 0x0:0x2, last cmd=0x000000
[  122.364838] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x000f0000
[  123.368786] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x000f0000
[  124.376551] snd_hda_intel 0000:00:1f.3: Codec #0 probe error; disabling it...
[  124.381407] hdaudio hdaudioC0D2: no AFG or MFG node found
[  124.381442] snd_hda_intel 0000:00:1f.3: no codecs initialized
[  129.165830] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[  129.182844] snd_hda_intel 0000:00:1f.3: spurious response 0x80862809:0x2, last cmd=0x000000
[  132.202786] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x000f0000
[  133.210682] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x000f0000
[  134.218589] snd_hda_intel 0000:00:1f.3: Codec #0 probe error; disabling it...
[  134.223454] snd_hda_intel 0000:00:1f.3: spurious response 0x14f150f4:0x0, last cmd=0x0f0000
[  135.230455] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to single_cmd mode: last cmd=0x200f0004
[  135.230480] hdaudio hdaudioC0D2: no AFG or MFG node found
[  135.230495] snd_hda_intel 0000:00:1f.3: no codecs initialized
[  138.975719] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[  138.991803] snd_hda_intel 0000:00:1f.3: spurious response 0x80862809:0x2, last cmd=0x000000
[  142.005673] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x000f0000
[  143.013540] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x000f0000
[  144.021411] snd_hda_intel 0000:00:1f.3: Codec #0 probe error; disabling it...
[  144.026201] snd_hda_intel 0000:00:1f.3: spurious response 0x14f150f4:0x0, last cmd=0x0f0000
[  145.033315] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to single_cmd mode: last cmd=0x200f0004
[  145.033335] hdaudio hdaudioC0D2: no AFG or MFG node found
[  145.033347] snd_hda_intel 0000:00:1f.3: no codecs initialized
[  154.940302] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[  154.964152] snd_hda_codec_conexant hdaudioC0D0: CX20724: BIOS auto-probing.
[  154.964672] snd_hda_codec_conexant hdaudioC0D0: autoconfig for CX20724: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[  154.964673] snd_hda_codec_conexant hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[  154.964675] snd_hda_codec_conexant hdaudioC0D0:    hp_outs=1 (0x16/0x0/0x0/0x0/0x0)
[  154.964676] snd_hda_codec_conexant hdaudioC0D0:    mono: mono_out=0x0
[  154.964678] snd_hda_codec_conexant hdaudioC0D0:    inputs:
[  154.964680] snd_hda_codec_conexant hdaudioC0D0:      Internal Mic=0x1a
[  154.964681] snd_hda_codec_conexant hdaudioC0D0:      Mic=0x19
[  154.965633] snd_hda_codec_conexant hdaudioC0D0: Enable sync_write for stable communication
[  154.972198] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input22
[  154.972252] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input23
[  154.972299] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input24
[  154.972342] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input25
[  154.972389] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input26

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https://bugs.launchpad.net/bugs/1525554

Title:
  [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
  all

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
  on headphones or internal speakers.

  Connecting a USB headphone and microphone both work, though.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
  Uname: Linux 3.19.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ronald     2199 F.... pulseaudio
                        ronald     2513 F.... alsamixer
  CurrentDesktop: Unity
  Date: Sat Dec 12 19:36:01 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-12-07 (5 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized
   
   This incident has been reported.
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: No sound at all
  Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/30/2015
  dmi.bios.vendor: HP
  dmi.bios.version: N78 Ver. 01.02
  dmi.board.name: 8102
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 16.1F
  dmi.chassis.asset.tag: 5CD54286XY
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.modalias: dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
  dmi.product.name: HP ProBook 470 G3
  dmi.sys.vendor: HP

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References